Operations Manager - London
BCT Resourcing London Permanent
Title: Operations Manager
Location: London / Hybrid
Allocate and deploy staff, so that all areas are adequately covered at all times.
Ensure that all staff are fully trained and competent within their job role.
Oversee customer service departments and assess that they are meeting customer satisfaction goals
Prepare, revise and submit reports, budgets and other documentation
Communicate information to the departments filtered for management
Development of individual program budgets
Payroll management, including tabulation of accrued employee benefits
Disbursement of checks for agency expenses
Regular meetings with Executive Director around fiscal planning
Excellent computer skills and proficient in excel, word, outlook, and access
Excellent communication skills both verbal and written
Demonstrated leadership and vision in managing staff groups and major projects or initiatives.
Excellent interpersonal skills and a collaborative management style.
Excellent people manager, open to direction and +Collaborative work style and commitment to get the job done
Persuasive with details and facts
Delegate responsibilities effectively
Location: London / Hybrid
Salary: £40,000 - £55,000 per annum
Working with the management team, the position also contributes to the development and implementation of organisational strategies, policies and practices. This position will also interact with the Board of Directors.
Responsibilities: Monitor sales and expenditure within area and ensure that agreed budgets and targets are achieved.
Ensure that all operating and service standards are achieved and maintained.Allocate and deploy staff, so that all areas are adequately covered at all times.
Ensure that all staff are fully trained and competent within their job role.
Oversee customer service departments and assess that they are meeting customer satisfaction goals
Prepare, revise and submit reports, budgets and other documentation
Communicate information to the departments filtered for management
Development of individual program budgets
Payroll management, including tabulation of accrued employee benefits
Disbursement of checks for agency expenses
Regular meetings with Executive Director around fiscal planning
Supervise and coach office manager on a weekly basis
Qualifications
Strong background and work experience in OperationsExcellent computer skills and proficient in excel, word, outlook, and access
Excellent communication skills both verbal and written
Demonstrated leadership and vision in managing staff groups and major projects or initiatives.
Excellent interpersonal skills and a collaborative management style.
Excellent people manager, open to direction and +Collaborative work style and commitment to get the job done
Persuasive with details and facts
Delegate responsibilities effectively
High comfort level working in a diverse environment
If you feel you have the relevant experience and credentials for this role, then please simply send your CV by hitting APPLY NOW! #LI-PB1
PPHE Hotel GroupLondon
Operations Manager is to manage the day-to-day operation from an organisational perspective, whilst running a very busy Meetings and Events Floor. Reporting directly to the Operations Manager, it is the role of the Assistant Operations Manager to ensure all...
AmazonLondon
growing company, this is your chance to make history. We are looking for a dynamic, organized self-starter to join our EU Food Safety and Compliance team as a Senior Food Safety Operations Manager. This position will focus on managing the governance...
London
Ensuring operational excellence across the business
• Implementing risk management frameworks
• Internal team management and recruitment of growth positions
The Candidate:
The ideal candidate for this Operations Director role will have relevant...