Senior Intelligence Analyst

apartmentNHS Greater Manchester Integrated Care placeManchester business_center£46,148 - £52,809/year calendar_month 

Job overview

Working as part of a wider network of analysts and researchers, both within and beyond NHS GM, the postholder will collaboratively produce high quality strategic intelligence, research, analysis, and insight that enables effective decision-making, and the development of meaningful and impactful policy and strategy at a local and city-regional level.

As a member of the Data, Insight and Intelligence Function, you will have responsibility for developing and applying new and innovative ways of managing and analysing data. You will support a growing and multi-skilled team of intelligence experts, to build innovative applications using state-of-the-art big data technologies, and data from a wide variety of sources.

You will support healthcare and NHS professionals to make the right and most cost-effective decisions for commissioning, patient care and healthcare services. Using the very latest developments in Analytics, Data Science and Operational Research you will be providing actionable data insight to senior managers and clinicians through the power of statistical modelling and analysis.

The DII team have the following Analytical vacancies:
  • Mental Health & Children and Young Peoples' (CYP) team

Main duties of the job

To support the Data Insight and Intelligence senior management team in devising, implementing and monitoring strategy and policy in relation to data and intelligence and outcomes in their specialist area(s)
  • To develop and maintain an understanding of the national perspective and future strategy for the NHS and related areas of Health and Social Care
  • To provide management to individuals within the relevant team, empowering individuals within own designated area, to perform to high standards and develop innovative ways of working.
  • To influence professionals within their area of responsibility to make key business decisions based on the use of robust finance, activity, outcomes and patient experience analysis.
  • To play a key supporting role in the innovation and transformation of the use of intelligence within the local health and social care economy, including the use of non-traditional information sources.

Working for our organisation

NHS Greater Manchester Integrated Care

Integrated Care Systems (ICSs) are partnerships of health and care organisations that come together to plan and deliver joined up services and to improve the health and wellbeing of people who live and work in their area. Their purpose is to improve outcomes in population health and healthcare; tackle inequalities in outcomes, experience, and access; enhance productivity and value for money and support broader social and economic development in their area efficiency.

This will be delivered in neighbourhood, place, combinations of places and GM system.

Detailed job description and main responsibilities

COMMUNICATION
  • Maintain excellent working relationships with a wide range of relevant stakeholders within the Population Health and Strategic Intelligence communities.
  • Develop and maintain effective relationships with senior officers and key stakeholders from a wide variety of partner organisations, ensuring clear and effective channels of communication.
  • Coordinate high levels of engagement with Local Authorities and partner organisations to ensure business requirements are effectively captured and defined and that opportunities to collaborate are optimized.
INFORMATION RESOURCES, ANALYSIS AND DECISION MAKING
  • Promote the use of high-quality research and analysis across GM to inform outcomes and priorities by conducting and supporting the development of highly complex analysis of data and evidence from diverse sources and interpreting outputs for a range of different stakeholders.
  • Provide high quality and complex data analysis as required including the production of statistics, visualisation, interpretation, and reporting.
  • Produce clear presentation materials and data visualisations
  • Explain highly complex analysis, relationships and interpretation to non-specialists including senior stakeholders to facilitate evidence-based decision-making and policy development.
  • Use expert data handling and manipulation skills, including managing large datasets and producing statistical modelling.
  • Apply advanced IT and coding skills using Excel, SQL, Tableau and R.
  • Monitor, evaluate and interpret data returns that demonstrate progress against the objectives of directorate activity.
  • Use initiative to decide relevant actions and make recommendations to their line manager / supervisor, with the aim of improving deliverables and compliance to policies.
  • Take decisions autonomously, when required, working to tight and often changing timescales, and be able to assess and refer on difficult issues to an appropriate person.
  • Ensure that NHS GM policies and procedures are always adhered to.
PLANNING & ORGANISATION
  • Support emerging programmes of work within the Population Health function as and when required.
  • Support all stakeholders to make active contributions to the delivery of the GM strategic intelligence work plan, by providing analytical support to the 10 local authorities.
  • Work as part of the wider NHS GM team and with other stakeholders to further our organisational goals.
  • Work with NHS GM partners, localities, and your line manager to agree a work programme and allocation of own resource to each area.
  • Ensure tasks, where required, are successfully delivered in line with agreed expectations, timescales, and budgets.
  • Ensure any project management documentation or reports are delivered in line with agreed standards and timescales.
PATIENT/CLIENT CARE
  • No direct responsibility for patient care
POLICY & SERVICE DEVELOPMENT
  • Produce high quality strategic intelligence, research, analysis, and insight which influences city-regional policy, strategy, and decision-making.
  • Support the functioning of a unified system for Strategic Intelligence and the development of best practice.
  • Interpret the local and city-regional implications of national data, policy, and initiatives.
  • Facilitate co-produced common standards for strategic intelligence and those delivering strategic intelligence activity across GM, through the systematic sharing of best practice.
FINANCIAL & PHYSICAL RESOURCES
  • Inform decisions around the resources required for project/programme delivery.
  • Support procurement activities and business case development as required
PEOPLE MANAGEMENT
  • When required support the supervision and line management of staff from within NHS GM and partner organisations in line with appropriate policies, procedures, working practices and guidelines, ensuring all resources are deployed to maximise an efficient and effective delivery of business analysis duties.
  • Support the development of staff in line with personal development reviews and other associated guidance.
  • Provide training for staff from own or other disciplines on own subject area, when required.
RESEARCH, DEVELOPMENT & AUDIT
  • Undertake innovative research that increases city-regional understanding of key subject matter areas.
  • Build strong working relationships with academic and research partners within and beyond Greater Manchester.
  • Appropriately manage all relevant documentation, through effective record keeping and version control of project documentation.

GENERAL RESPONSIBILITIES

Infection Control

It is the duty of every member of staff to take personal responsibility for the prevention and control of infection, as laid down in the GM ICS policies and procedures which reflect the statutory requirements of the Hygiene Code.

Health and Safety at Work

All employees are required to take reasonable care for the health and safety of themselves and other persons who may be affected by their actions or omissions at work and co-operate with the employer in ensuring that all statutory and other requirements are complied with.

Confidentiality & Data Protection

Employees are expected to comply with all confidentiality policies and procedures and to work in accordance with the Data Protection Act 2018. For those posts where there is management or supervision of other staff it is the responsibility of that employee to ensure that their staff receive appropriate training (e.g., induction, organising refresher sessions for staff when necessary.) You should disclose information only to authorised persons or organisations as instructed.

Breaches of confidentiality may result in disciplinary action, which may include dismissal.

Conflict of Interest

Greater Manchester Integrated Care is responsible for ensuring that the services for patients in its care meet the highest standards. Equally, it is responsible for ensuring that staff do not abuse their official position, to gain or benefit themselves, their family, or friends.

Equality and Diversity

Employees are expected to work within the principles set out in the GM employment equality policy and other relevant policies: Equality, diversity, and human rights are at the heart of Greater Manchester Integrated Care and everything it does.

Disadvantages experienced by people due to their protected characteristics will be removed or minimised to create an environment in which individual differences and the contributions of all staff are recognised and valued.

Steps will be taken to meet the needs of people from protected groups where these are different from the needs of others and reduce underrepresentation of people with protected characteristics and increase the diversity of our workforce, both at an organisational level and within different job roles.

A zero-tolerance to intimidation, bullying or harassment, recognising that all staff are entitled to a working environment that promotes dignity and respect for all.
Act as an agent for change within communities by positioning equality, inclusion, and human rights at the heart of local delivery plans. (While this will be achieved in part by being championed at a senior level, it can only be fully achieved through all those working within Greater Manchester Integrated Care recognising and adhering to their own personal responsibilities in this regard).
Take steps to ensure that you understand the rights and responsibilities under the Employment Equality Policy

‘At Risk’ Groups

To carry out responsibilities in such a way as to minimise risk of harm to children, young people and adults “at risk” and to promote their welfare in accordance with the Children Act 2004, Working Together to Safeguard Children (2006) and No Secrets guidance (DH 2000).

To demonstrate an understanding of and adhere to NHS Greater Manchester protection policies.

Standards of dress

All staff are expected to abide by the organisation’s guidance on standards of dress. Any less favourable treatment in dress code because of a protected characteristic could be direct discrimination, therefore, dress codes must not lead to harassment by colleagues or customers.

Dress policies for men and women do not have to be identical, but standards imposed should be equivalent. It is best to avoid gender specific prescriptive requirements. Reasonable adjustments should be considered for disabled staff, and reasonable accommodations on grounds of religious belief which could include not applying or adapting dress code requirements, for example where their impact is more onerous on a disabled employee or interferes with an employee’s religious observation.

We will be flexible and not set dress codes which prohibit religious symbols that do not interfere with an employee’s work. Transgender employees should be allowed to follow the organisation’s dress code in a way which they feel matches their gender identity.

This job description summarises the main tasks, responsibilities, and requirements of the job role. The post holder will carry out any other duties as may reasonably be required by their line manager commensurate with the band of the post.

Person specification

Qualifications

Essential criteria
  • Educated to postgraduate diploma level or equivalent level of experience of working in Population Health Analysis and/or Strategic Intelligence.
  • Evidence of post-qualifying and / or continuing professional development

Experience

Essential criteria
  • Experience of working in a Local Authority, NHS, Voluntary and Community Sector or similar area for at least 2 years, preferably within an analytical role
  • Experience of working collaboratively across multiple organisations and sectors
  • Significant experience of working in an analytical and/or research role.
  • Experience of interpreting and presenting datasets and/or evidence / research
  • Experience of leading a team
Desirable criteria
  • Experience of using, SQL, R and Tableau

Knowledge

Essential criteria
  • Highly developed analytical skills including knowledge of specialist techniques, such as standardisation and statistical process control, and awareness of a range of data sources
  • Knowledge of the factors that influence population health and inequalities, and up-to-date knowledge of relevant national policy
  • Knowledge of SQL, R and Tableau
Desirable criteria
  • Strong working knowledge of Greater Manchester as a place – including the diverse communities of place, identity, and experience.

Please note this vacancy may close early after a sufficient number of applications have been received.

Please also note that if you are short listed for interview you will be contacted via email and it is important that you check your email regularly. If you do not hear from us by four weeks after the closing date then you may assume that on this occasion your application has been unsuccessful.

As a fair collection notice for all NHS employees previous service details will be requested electronically from their previous employer.

The successful candidate will be subject to the completion of satisfactory probationary period.

General Data Protection Regulation (GDPR)

In accordance with the General Data Protection Regulation (GDPR), we have implemented a Privacy Notice to inform you, as prospective employees of the organisation of the types of data we process about you.

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