Accounts Administrator - East London

Are you an experienced Accounts Administrator looking for your next opportunity?

We are currently seeking a highly organised and detail-oriented Accounts Administrator to join our client's team in the Ilford area. In this pivotal role, you will play a crucial part in ensuring the efficient day-to-day operations of the office, while supporting key financial processes.

The successful Accounts Administrator will be offered:

• £23,000 - £27,000 Basic
• Monday to Friday
• Flexible hours
• Overtime available - Paid when worked
• Career progression

Requirements for an Accounts Administrator:

• Professional appearance
• Strong administrative skills with a keen eye for detail and accuracy.
• Exceptional communication skills, both verbal and written.
• Highly organised with the ability to manage time effectively and prioritise tasks.
• Capable of multitasking and thriving under pressure to meet company goals.
• A creative problem solver, able to handle challenges and find effective solutions.
• Proven ability to deliver outstanding results in a fast-paced environment.
• Proficiency in English, with excellent written and verbal communication.
• Tech-savvy, with solid experience using Microsoft Word, Excel, and MS Office.
• Experience with diary management, telephone handling, and customer service.
• Familiarity with Jupix software is a plus but not essential.

Key responsibilities for an Accounts Administrator:

• Email & Query Management: Organise and manage the Accounts inbox, ensuring prompt responses to queries from landlords, tenants, and internal stakeholders.
• Financial Transactions & Records: Maintain accurate financial records, handle daily BACS, Direct Debits, and payments, and ensure compliance with company policies.
• Debt Monitoring & Collection: Track and chase outstanding payments, send rent reminders, and reduce overall debt by meeting collection targets.
• Accounts Payable & Invoicing: Manage accounts payable, process invoices, reconcile statements, and generate landlord and tenant statements.
• Landlord & Tenant Support: Resolve queries related to landlord and tenant accounts, handle rent arrears, and address utility bill/council tax issues.
• Compliance & Reporting: Ensure timely reporting to directors and comply with GDPR regulations when managing customer data and records.
• Office Administration: Oversee filing, office supply inventory, phone systems, and general office maintenance, ensuring smooth day-to-day operations.
• Support Sales/Lettings Manager: Assist with administrative tasks such as scanning and preparing notice paperwork, as required.