[ref. m31203421] Associate General Manager - Theatres - NHS

Lewisham and Greenwich NHS Trust, (LGT), is a community-focused provider of local and acute care, delivering high-quality services to over one million people living across the London boroughs of Lewisham, Greenwich, and Bexley. We provide whole-life care and are here to support our communities to live healthier lives as well as taking care of them when they need us the most.

Employing almost 7,500 colleagues, affectionately known as Team LGT, we provide services at Queen Elizabeth Hospital in Woolwich, University Hospital Lewisham, and at over a dozen community settings in Lewisham. We also provide some services at Queen Mary’s Hospital in Sidcup.

We have recently launched our new vision and values to mark the LGT10 – the tenth anniversary of our Trust forming in 2013. Our trust vision is to be exceptional. In the quality of our patient care; our support for colleagues; and in the difference we make through our partnerships and in our communities.

To achieve this we value Respect, Compassion, and Inclusion; Being accountable over staying comfortable; Listening over always knowing best; and Succeeding together over achieving alone. You can read more about our visions and values here

Our hospitals and community sites provide a wide range of inpatient and outpatient services, as well as emergency and planned care. The Trust is rated as “good” or “outstanding” in over three-quarters of the services inspected by the Care Quality Commission.

Every year our work includes performing 10,000 procedures in our theatres; bringing seven and a half thousand new lives into the world; carrying out 570,000 visits to patients in their homes or communities and providing emergency care for more than 300,000 patients arriving in our busy Urgent and Emergency Departments.

LGT is a centre for the education and training of medical students enrolled with King’s College London’s GKT School of Medical Education. We are a training centre for nurses, midwives and allied health professionals. We are pioneering new roles that will support the changing needs of our patients and are one of the largest employers of physician associates in the country.

We are committed to working with our partners to deliver the best outcomes for our local communities. This means playing an active role in the South East London Integrated Care System (ICS), and in formal partnerships including the South East London Acute Provider Collaborative, provider partnerships with our local mental health trusts and borough-based boards of the ICS in Bexley, Greenwich and Lewisham.

Job overview

Our vision is to be a consistently high performing and financially sustainable Trust.

This is an excellent opportunity to join Theatres, working cross site within the Surgery Division as a senior member of Critical Care, Theatres, Anaesthetic and Pain directorate. You will be the lead for daily operational theatre performance, working closely with senior directorate colleagues, your line reports and key stakeholders to provide high quality, safe and efficient patient care.

You will contribute to our ambitious cross site Theatre Improvement Programme by leading on the in-session productivity workstream and be integral to an exciting new chapter of our Trust’s surgical future, through the commissioning of two new build High Volume Surgical Theatres and delivery of SE London hub theatre facilities for adult ENT and Urology surgical services.

We also want to hear how you can help us to turn ideas into actions by understanding the Trust and how to make change happen.

Main duties of the job

The Associate General Manager will provide daily effective operational management support for Theatres cross site. Assisting Senior Managers and Multi Disciplinary Teams as required, assuring that our Theatre services are responsive, innovative and provided to the highest possible clinical and performance standards. Ensuring we provide the best possible patient experience. Reporting to the General Manager, the Associate General Manager will be responsible for:

Monitoring service delivery against strategic trust and business plans identified throughout the year to ensure successful delivery.

Lead on designated projects within the Theatre Improvement Project

Work with the General Manager to produce accurate, high quality business cases for service developments.

Budget management.

Work with service managers, lead nurses, clinical leads and wider teams to achieve sustained improvements.

Ensure that the divisional services provided are of a consistently high quality and deliver excellent patient experience.

Working as part of a dedicated, diverse and friendly team you will have the training and opportunities for development as we continue our journey of improving together. The employees at LGT work together in a rare way; demonstrating a team spirit with unmatched determination.

Working for our organisation

Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:

1. Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
2. Widening access (anchor institution) and employability
3. Improving the experience of staff with disability
4. Improving the EDI literacy and confidence of trust staff through training and development
5. Making equalities mainstream

Detailed job description and main responsibilities

To promote and support the development of the Trust’s mission, values, aims and objectives.

To contribute to the production of the Division’s strategic and business plans, leading where identified as part of the annual planning cycle and on an ad-hoc basis as required.

To monitor service delivery against strategic and business plans in identified specialties throughout the year to ensure successful delivery.

To work with the General Manager to produce accurate, high quality business cases for service developments, taking into account activity and income projections.

To play a major role in modernising the operational delivery of services within the division in line with the strategic direction of the Trust, working with clinical teams to embed changes and deliver required efficiency improvements. Achieved by being part of the Theatre Improvement Project Senior Team.

Responsible for the delivery of identified quality and service improvement projects or development programmes that contribute to the modernisation of patient services and enhancing experiences.

To develop a cross-working relationship across all delivery areas of care.

To work with and support the Transformation team in order to implement change management.

To work collaboratively with colleagues from Whole system integration group (WSIG) and partner organisations to promote the tripartite agenda, service integration and development.

To deputise for, and act up on behalf of, the General Manager as and when required

Person specification

Qualifications

• Masters degree in healthcare or management or demonstrable ability to work at Masters level
• Degree and/or equivalent senior management experience
• Evidence of running 6-4-2 and scheduling
• Project management experience
• Evidence of people management

Experience

• Operational management experience within the acute sector
• Proven track record of meeting significant national targets
• Knowledge and understanding of the modernisation agenda and the opportunities for redesigning services and the tools and techniques for achieving service change
• Significant experience of staff management, including the setting of objectives, team and individual appraisal, recruitment and disciplinary issues
• Significant budget management experience, including reducing costs, monitoring and determining corrective action
• Evidence of report writing and presenting skills, to include business cases and formal presentations
• Evidence of report writing and presenting skills, to include business cases and formal presentations

Job Related Skills

• Full range of IT skills including spreadsheet analysis
• Excellent communication skills across the organisation and with a wide range of staff with differing levels of responsibility and different professional backgrounds
• Experience of dealing with complex issues in a large organisation
• Ability to work pro-actively and co-operatively with senior management and clinical staff, including at times of stress

• ECDL

Personal Skills

• Commitment to self-development with ability to demonstrate in depth knowledge of key policies and themes in healthcare provision in the UK
• An ability and interest in coaching staff to improve performance
• Commitment to promoting equality and diversity in the workplace and in service delivery and development.

We reserve the right to close the post before the stated closing date, please apply early. We do not contact applicants with the outcome of the shortlisting. If you have been shortlisted, you will receive an invite to an assessment day or interview.

We have a number of active staff networks including Disability, LGBT+, Multicultural Inclusion and Women’s staff networks to bring staff together and celebrate diversity across our whole workforce.

Please note, not all roles will meet the criteria for a skilled worker visa.