Head of Insurance - London

About Carmoola:

Carmoola is a thrilling and rapidly growing fintech car finance lender on a mission to empower customers to save money while enjoying the best possible car financing experience. Following a highly successful launch and substantial investment, we are excited to announce the expansion of our team, opening up an incredible opportunity for a talented individual to spearhead our diversification into Insurance.

At Carmoola, we operate as a fully automated, direct-to-consumer car finance lender. We've raised over £140M+ in funding and secured backing from some of the world's most renowned investors. With our recent Series B funding round, we are now focused on driving towards profitability.

Your Role in Our Mission:

These efforts will deliver a more efficient, fair, and customer-friendly insurance experience while enabling our car finance customers to seamlessly add insurance with a single click and unified monthly payment.

We are seeking an entrepreneurial leader to build and run this strategic business unit. You will be responsible for setting up and delivering the Insurance strategy, combining product vision, commercial acumen, and operational excellence to drive the success of this new vertical.

The Role:

As the Head of Insurance at Carmoola, you will be responsible for:

• Define and implement the strategic vision for Carmoola’s motor insurance business, ensuring alignment with the broader company goals.
• Conduct market research to identify opportunities, risks, and competitive positioning within the motor insurance industry.

• Lead the design, development, and iteration of innovative motor insurance products tailored to Carmoola’s customer base.
• Collaborate cross-functionally with product, marketing, data, and engineering teams to ensure a seamless integration of insurance offerings into the customer journey.
• Use customer insights and data analysis to inform product roadmaps and enhance customer value.

• Drive commercial negotiations with insurers and third-party partners to secure competitive terms and establish long-term, profitable relationships.
• Develop pricing strategies and financial models that balance customer affordability with revenue and margin goals.

• Oversee the end-to-end delivery of the insurance unit, including setting up operational processes, managing timelines, and achieving milestones.
• Implement scalable systems and tools to support policy administration, claims management, and customer service excellence.

• Leverage data and analytics to measure performance, track KPIs, and optimise product offerings.
• Use data insights to identify and mitigate risks, combat fraud, and drive continuous improvement.

• Ensure all insurance products and services adhere to regulatory standards, working closely with compliance and legal teams.
• Implement robust risk management practices to protect customers and the business.

Requirements

• Bachelor’s degree; MBA or advanced degree preferred.
• Minimum of 5 years of experience in product management, insurance, or a related field, with a strong track record of delivering results.
• Proven commercial experience, including negotiation, financial modelling, and data analysis.
• Demonstrated expertise in project management, with a history of successfully leading complex, cross-functional initiatives.
• Solid understanding of the insurance sector, including market trends, regulatory frameworks, and operational best practices.
• Exceptional stakeholder management skills, with the ability to build and maintain strategic partnerships.
• Strong analytical skills and the ability to make data-driven decisions that optimise business outcomes.
• Entrepreneurial mindset, self-motivated, and comfortable working in a fast-paced, high-growth environment.

• An autonomous worker who excels at managing projects independently yet thrives in a collaborative setting.
• Analytical thinker with a focus on delivering data-driven results.
• Exceptional communicator with strong written and verbal skills.
• Growth mindset, proactive in self-development and staying ahead of industry trends.

Benefits

• Competitive salary range of £100k–£120k.
• Options/Equity in a thriving fintech start-up.
• The opportunity to shape and lead the Insurance domain at Carmoola.
• A dynamic, vibrant working environment in our Primrose Hill office.
• The chance to work with a supportive, diverse team committed to transforming the car finance and insurance industries.

We’re committed to broadening our team’s horizons. While we operate in a traditionally male-dominated space, we actively encourage applications from women and underrepresented groups. Your unique perspective is invaluable as we revolutionise car finance and insurance.

Join us and make a real impact at Carmoola!