Finance Systems Officer - ERP Systems

Hybrid - 2 Days London Office Based

We are currently recruiting for a Finance Systems Officer to join a Charity based out of London. As Finance Systems Officer you will be responsible for assisting the Finance Systems Analyst in managing and maintaining financial systems and finance related software applications, ensuring the smooth functioning of financial systems, troubleshooting technical issues, and supporting finance teams in optimising system performance.

• Key duties and responsibilities:

• Point (accounting systems), Donor Strategy (donation systems), budgeting tools, and financial reporting platforms.
• Assist with managing user access controls, and security protocols to protect the integrity of financial data and maintain compliance.
• Technical Support and Issue Resolution
• Assist the Finance Systems Analyst in resolving system-related queries that affect end users.
• Investigate and resolve system errors, data discrepancies, and performance issues, working closely with IT teams, the Finance Systems Analyst, and the Finance Reporting Manager.
• Provide user training and documentation to enhance system understanding and usage across the finance department.
• Participate in system implementation or upgrade projects, including requirements gathering, testing, data migration, and user acceptance testing.
• Data Management and Reporting
• To effectively engage with business users to understand their issues and propose appropriate solutions.
• Assist the Finance Systems Analyst in developing and maintaining standardised financial reporting templates, ensuring data accuracy and consistency.
• Extract and manipulate financial data from systems to assist the Finance functions in producing reports, performing analysis, and supporting decision-making.

Skills and experience required:

• Educated to degree level in IT or equivalent qualification or experience and well-developed knowledge of IT and Finance systems.
• Excellent problem-solving and analytical skills with the ability to troubleshoot system-related issues and accounting imbalances.
• Strong attention to detail and a commitment to maintaining data integrity and accuracy.
• Competency in the use of Microsoft D365 and other Microsoft Office applications.
• Proficiency in working with finance related software, ERP systems (such as Access Dimensions, Focal Point and Business Central), financial planning tools, and reporting platforms.
• Knowledge of security and compliance requirements in financial systems.