Administration Assistant/Receptionist 0281
Welcome to Aurora Foxes, a specialist college and training hotel for young people with learning disabilities, situated in the friendly seaside town of Minehead. Foxes is a very special place.
This is a unique opportunity to make a real difference to the lives of our young people in an operational hotel environment that supports our students to learn the skills, knowledge, and confidence they need to successfully shape their own future.Our aim is to equip our young adults with the life and hospitality skills to become work ready, life ready.
We're looking for a friendly, organised and proactive Administration Assistant / Receptionist to join our team and be the welcoming face of Foxes.
Your Role
As Administration Assistant / Receptionist, you'll play a key role in keeping the academy running smoothly. You'll be the first point of contact for visitors and calls, while also supporting a wide range of administrative tasks across the site.
You'll work closely with the wider admin team and Senior Leadership Team to provide a high-quality, professional and efficient service across Aurora Foxes Academy.
What You'll Be Doing- Providing a warm, professional and welcoming reception for all visitors to Foxes, ensuring safeguarding and sign-in procedures are followed
- Answering and managing phone calls and emails, ensuring messages are passed on accurately and promptly
- Supporting day-to-day administration tasks including filing, data entry, diary management and preparing documents
- Managing incoming deliveries and maintaining stock levels for stationery and office supplies
- Assisting with bookings such as travel and accommodation, following internal processes
- Supporting internal communications and events at Foxes, including newsletters, marketing activities and events
- Working closely with the wider team to ensure a smooth and professional service across Foxes
About You
We're looking for someone who is approachable, organised and takes pride in delivering a great service, with the ability to manage a varied workload.
You will have:
- Previous experience in a reception or administration role
- A friendly and professional manner, with strong communication skills
- Good IT skills including Word, Excel, Outlook and the ability to learn new systems
- Strong organisational skills, with the ability to manage multiple tasks effectively
- A good level of numeracy and literacy (minimum Level 2 English and Maths)
- The ability to work both independently and as part of a team
- A discreet and reliable approach, with an understanding of confidentiality
- Experience working with young people or vulnerable adults (desirable)
How to apply?
For candidates that haven't worked in this sector before please be aware that for regulatory reasons the application process is far more detailed and thorough compared to other sectors.
Please complete the online application form in full, including all employment and education details, and provide a personal statement that makes us keen to speak to you.
If you need any assistance or would like any more information, please contact Adele in the Aurora Group Recruitment Team at
Successful applicants will be subject to pre-employment safeguarding checks including an enhanced disclosure and barring service (DBS) check.
The post is exempt from the Rehabilitation of Offenders Act 1974 and the Aurora Group is therefore permitted to ask job applicants to declare all convictions and cautions (including those which are "spent" unless they are "protected" under the DBS filtering rules) in order to assess their suitability to work with children.
The Aurora Group is committed to safeguarding and promoting the welfare of the children and young adults in our care and is a disability confident and equal opportunities employer.
This advert could be taken down at any point in time without prior notice if the position is filled.
Please note that candidates that are shortlisted might be subject to an online search.