Hospitality Assistant - Truro

apartmentAlfa Leisureplex Group placeTruro calendar_month 

Alfa Leisureplex Group has an opportunity for a Hospitality Assistant to join the team at Eliot Hotel, Newquay.

Hospitality Assistant working hours:

As a Hospitality Assistant you will work circa 40 hours per week, including weekends & split shifts with an hourly rate of £12.00 – Regardless of age, which will be increased to £12.60 in April 2025!

Being a Hospitality Assistant:

As a general assistant your role will be varied, having the opportunity to be an all-rounder working in numerous areas within the Hotel operation; this will include kitchen, bar and restaurant, with split shifts likely to be required. You will work closely with the heads of departments to assist with their needs and learn how each function works successfully, whilst ensuring company standards are maintained to a high level.

Benefits of being an employee owner:

Bi-annual tax-free dividend due to our employee-owned status (over £1,200 last full year)
Funding for any relevant training courses to aid your development
Job Security – our employee-owned status provides better job security, as we can't be sold to another company
Support and continuous development opportunities
Competitive occupational sick pay scheme
Fantastic discounts on our holidays and hotel stays
Employee assistance programme - Health Assured
Length of service rewards
Live In Accommodation (location specific)
Free employee meals whilst on duty
Build your pension – we have a pension scheme in place that the Company contributes towards

Reward and engagement programs

Our ideal candidate:

Essential Skills:

Excellent customer service skills, friendly & outgoing personality
Ability to learn new skills quickly

To be flexible and keep calm under pressure, working independently and as part of a team.

Attention to detail Desirable Skills:

Experience in a similar role
Knowledge of the travel, tourism and hospitality industry

Passion for the industry

The Alfa Leisureplex Group is one of the UK’s most highly respected coach holiday and hotel companies with a consolidated turnover of over £70 million per year. We are the UK’s only employee-owned Travel Group and our brands include Leisureplex Hotels and Alfa Travel.

Our mission is to provide high quality memorable holidays for our guests.

Leisureplex Hotels own and operate 24 hotels in the UK’s most popular seaside locations. We have a combined bed stock of over 2,000 rooms and achieve strong all year-round occupancies due to our sister brands Alfa Travel, plus our links to other coach operators and group organisers.

You would be joining the group during an exciting period of growth as we continue to see significant growth in the number of customers choosing to holiday with us each year. As an employee-owned business with over 950 employee owners, we see our people as our most valuable asset in growing our business and continuing to provide a high-quality service to our customers.

If you feel you have the necessary skills and experience to be successful in this Hospitality Assistant role, click ‘apply’ today. We’d love to hear from you!

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