Education Support Administrator - Truro
Education and Academic Services
This new full-time post is available immediately on a permanent basis
This role offers the opportunity for hybrid working – some time on campus and some from home.
Summary of the role
We have an exciting opportunity for a full-time Education Support Administrator to join our Education Support Team, working in the Penryn Hub team. All applicants should have the ability to be able to work from home (with a stable wifi connection) and on the Penryn Campus as required.
The Education and Academic Services (EAS) Directorate provides all of the key administration and education support activities that underpin the student experience from Welcome Week to Graduation. This role is within the Education Support team which provides the core and critical operational support for teaching administration and support for delivery of taught undergraduate programmes.A particular focus for this role will involve working closely with assessment management systems and identifying areas for system development and improvement.
About you
You will have experience of managing projects in Higher Education and of working collaboratively and proactively in a team to deliver multiple objectives and high service standards. We are looking for someone with excellent organisational, IT and communication skills, as well as someone who is capable of analysing complex data to produce evidence-based recommendations.
You will be expected to provide specialist administrative support and act as a first/named point of contact for internal and external stakeholders. You will work effectively and flexibly within a wider administrative team in a busy environment to deliver an excellent, customer focussed and seamless service.You will promote the consistent and correct application of processes, systems and codes of practice ensuring compliance with internal and external regulation. The role requires a flexible individual with strong communication skills, administrative experience in Higher Education with excellent attention to detail and the ability to manage a diverse work load.
Please ensure you read the Job Description and Person Specification for full details of this role.
The University of Exeter
We are a member of the prestigious Russell Group of research-intensive universities and in the top 200 universities in the world (Times Higher Education World University Rankings 2024 and QS World University Ranking 2024). We combine world-class teaching with world-class research, achieving a Gold rating in the Teaching Excellence Framework Award 2023, underpinned by Gold ratings for Student Experience and Student Outcomes.
Our world-leading research impact has grown more than any other Russell Group university in recent years, and we are home to some of the world’s most influential researchers, seeking to answer some of the most fundamental issues facing humankind today.More than 99 percent of our research is of international quality and 47 percent is world-leading (2021 Research Excellence Framework).
We encourage proactive engagement with industry, business and community partners to enhance the impact of research and education and improve the employability of our students. Read about our world leading research – Green Futures and how we are transforming education for a changing world.We are located in a beautiful part of the country and Exeter (a fast growing tech hub) is one of only a few UK cities to have been designated as a UNESCO Creative City
We are proud signatories of the Armed Forces Covenant and welcome applications from service people.
Our Equality, Diversity and Inclusion Commitment
We are committed to ensuring reasonable adjustments are available for interviews and workplaces.
Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented within our working community.
With over 30,000 students and 7,000 staff from 150 different countries we offer a diverse and engaging environment where our diversity is celebrated and valued as a major strength. We are committed to creating an inclusive culture where all members of our community are supported to thrive; where diverse voices are heard through our engagement with evidence-based charter frameworks for gender (Athena SWAN and Project Juno for Physics), race equality (Race Equality Charter Mark), LGBTQ+ inclusion (Stonewall Diversity Champion) and as a Disability Confident employer.
Benefits
We offer some fantastic benefits including:
39 days leave per yearoptions for flexible working
numerous discounts at leading retailers
onsite gyms on all of our campus’ and a cycle to work scheme
sector leading policies around maternity, adoption and shared parental leave (up to 26 weeks full pay), paternity leave (up to six weeks full pay) and a Fertility Treatment Policy
stunning campus environments in Exeter and Cornwall, in the beautiful South West of England
Further information
Please contact Liz Fath (E.Fath@exeter.ac.uk)