Pharmacy General Services Manager (Chief Technician)
Job overview
Pharmacy General Services Manager (Chief Pharmacy Technician)
Band 7
30 hours per week - 0.8 WTE
Permanent post
We are looking for a dynamic leader so take on the role of Pharmacy General Services Manager.
An exciting opportunity for a highly motivated, innovative registered Pharmacy Technician to lead the pharmacy team.
You will have excellent organisational, communication and IT skills and be able to work individually, with the Pharmacy team, and Trust wide.
You will support the Pharmacy Team to ensure that patients receive safe, high quality and clinically effective pharmaceutical care.
You will support the Chief Pharmacist in developing operational Pharmacy services in a manner that reflects Trust, local and National Health Service strategy and priorities.
As a member of the Senior Pharmacy Leadership Team, you will help develop and deliver a strategic vision for the Pharmacy Department.
You will oversee recruitment and retention of staff and be financially aware of the Pharmacy Budget.
You will also support in the up keep of the pharmacy estate making sure jobs are reported in a timely manner.
HR responsibilities will be play a large part in this role including sickness monitoring in conjunction with the Trust Workplace Health and Wellbeing and positive Attendance Policy
Main duties of the job
The post holder will act as the accountable deputy to the Chief Pharmacist in all general managerial activities and will be responsible for the quality of the services provided by the pharmacy department in conjunction with the Chief Pharmacist.
The post holder is responsible for ensuring that at all times that standards are maintained, particularly with respect to statutory legal requirements, and ensuring that a high quality service is provided in a consistent and equitable manner to all service users.
The post holder will work closely with the Chief Pharmacist and Deputy Chief Pharmacist to ensure that a well led pharmacy service is provided.
The Pharmacy General Services Manager (Chief Technician) will be expected to:-- Responsible for all technical services provided by the pharmacy department and responsible for all dispensary activities.
- Act as a role model to all staff and to provide ‘in-house’ support for all staff relative to their needs.
- Develop, implement and monitor standards for the pharmacy service.
- Co-ordinate and implement practice development within the pharmacy department.
- Oversee and manage the activities of the senior technicians (team leaders), pharmacy technicians, pharmacy assistants, student technicians, clerical staff and others, as delegated.
Working for our organisation
Bolton NHS Foundation Trust provide services across the North West side of the Greater Manchester area ranging from hospital services in Bolton to community services across Bolton, Salford, Ashton, Leigh and Wigan. We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity.We have recently been given a CQC rating of Good.
Over 5,700 people work for the Trust and many of them have been here a long time. People find they don’t need to go elsewhere to find a fulfilling career in healthcare.
Detailed job description and main responsibilities
Please see the attached Job Description for further information or contact Ana Freitas Chief Pharmacist or Simon Harrison Deputy Chief Pharmacist
Person specification
Education/ Qualifications
Essential criteria- BTEC in Pharmacy Services with appropriate underpinning knowledge or equivalent
- First line management qualification or National Development Scheme for Senior Technicians qualification or equivalent
- BTEC Professional Development Certificate in Accuracy Checking Technicians (ACT)
- Have received appraisal training
Experience
Essential criteria- Experience in managing a section or components of a hospital pharmacy service
- Strong awareness & knowledge of current NHS issues and policies and other health service issues.
- Ability to meet deadlines whilst paying attention to detail.
- Demonstrates awareness of and a commitment to the Clinical Governance Agenda
- Able to think clearly in stressful situations
- Good all round technical knowledge and basic clinical knowledge
- Able to demonstrate ability to work on own initiative and as part of a team.
- Ability to cope with occasional distressing circumstances eg when dealing with seriously ill patients.
- Experience in managing budgets
- Evidence of successful multidisciplinary working
- Experience of appraisal and objective setting
Skills and Abilities
Essential criteria- Handles responsibility well
- Good IT skills and knowledge bility to make decisions with limited information.
- Ability to demonstrate intuitive grasp of situations based on tacit understanding.
- Able to show empathy with staff under pressure
- Confident when dealing with staff of other disciplines at all levels of seniority & in a variety of disciplines
- Comfortable working directly with senior managers/heads of service
- Able to negotiate a positive outcome with senior pharmacy and medical staff and Trust management.
- Champion of change
Work Related Circumstances
Essential criteria- Clear logical thought
- Able to understand the importance of confidentiality
- Adaptable and flexible
We are an inclusive employer who trains and develops our staff in a positive learning environment.
We thrive on cultivating cultural architecture, if you have the right skills, attitudes and behaviours, in line with our Trust values, we welcome and appreciate the diversity you bring to our organisation.
We offer a wide range of staff benefits please click on the link below to see what current benefits we have.
Staff benefits - Bolton NHS FT (boltonft.nhs.uk)
From time to time we may need to close a vacancy early when in receipt of a sufficient number of applications. If you are interested in this post and wish to be considered, we strongly advise you to complete and submit your application as soon as possible.