[ref. t41000504] Anti Social Behaviour Officer
About The Role
Are you passionate about making a difference in communities? Do you have a knack for resolving conflicts and enforcing positive change? LiveWest are looking for a dedicated Anti-Social Behaviour and Enforcement Officer to join our Neighbourhoods team.In this role, you’ll play a critical part in ensuring safe, welcoming, and harmonious neighbourhoods where our customers are proud to live.
Key Responsibilities- Handle anti-social behaviour (ASB) cases, tenancy breaches, and harassment incidents to maintain peaceful communities.
- Build strong partnerships with police, local authorities, and community groups to drive effective resolutions.
- Compile evidence, prepare legal documentation, and confidently present court proceedings.
- Offer advice, guidance, and support to colleagues and customers, ensuring consistency and professionalism in all enforcement actions.
Why join LiveWest?
At LiveWest, you’ll make a meaningful impact while benefiting from professional development opportunities, and a supportive, inclusive culture. We are committed to innovation and creating vibrant neighbourhoods where customers thrive.
This role is being offered on a full time, permanent basis with the flexibility to be based in Avon and Somerset or the North Devon, and a hybrid working style is an option.
We are committed to safeguarding and promoting the welfare of vulnerable groups, and expect all colleagues to share this commitment. Appointment to the post will be subject to a satisfactory Basic check via the Disclosure and Barring Service.
About The Candidate
To be a successful in your application, you should have the skills, knowledge and experience for a Level 1 role (please see our candidate information pack) and the following:
- Experience in social housing or related profession, preferably with a focus on anti-social behaviour.
- Experience of dealing with challenging behaviour and resolving conflict with partner agencies.
- Experience of court procedure and litigation.
- Demonstrable experience of improving customer satisfaction.
- Knowledge of how to enhance performance or working practices to deliver improved value for money.
- Knowledge of social housing policy, good practice, current trends and application.
- Knowledge of Landlord and Tenant Legislation and case law and best practice.
- Knowledge of anti-social behaviour, harassment, domestic abuse and hate incident legislation and case law best practice.
- Knowledge of tenancy fraud best practice.
- Knowledge of legal casework best practice and of knowledge of quality management.
- Takes a flexible and adaptable approach to hours of work in order to meet customer and operational needs.
- Hold a full UK driving licence and have access to a suitable vehicle.
About The Company
Our Reward and Benefits:
- Defined Contribution pension scheme – employer contribution of 6% - 9%.
- Death in Service benefit (3 x salary).
- 26 days annual leave plus bank holidays with service related increase to your entitlement up to 30 days plus an option to purchase extra annual leave.
- Family Friendly policies.
- Health Cash Plan including dental and optical cover (worth up to £1,100 per annum).
- Employee Assistance Programme.
- Health and Wellbeing programme which includes enhanced sick pay, monthly campaigns, training and yearly flu jabs.
- Cycle to Work scheme.
- Car Benefit scheme.
- Learning and Development including coaching and professional qualification support.
- Volunteering days.
About Us:
LiveWest provides over 40,000 homes to over 80,000 people throughout the South West from Gloucestershire to the Isles of Scilly. We have plans to build over 5,000 homes in the area over the next five years, developing new homes of all tenures including low-cost rent and sale, market rent and sale, and a range of supported housing and intermediate housing products, creating choice and flexibility.
As well as developing new homes, we continue to invest in existing properties and communities. Through the stability of good housing, we place better living for better lives at the centre of our mission both today and for generations to come.At LiveWest we believe in a home for everyone.
As an Inclusive Employer, we celebrate diversity and are committed to creating an inclusive environment for all colleagues. For further information about our Equality, Diversity and Inclusion policy, please visit our website.
Please note, we are unable to provide visa sponsorship for this role; therefore, applicants must have the right to work in the UK.