Building Supervisor - Union Building, Stockley Park - London

Purpose of the Role

There is a need to maintain a professional outlook to deliver excellent customer service at all times.

• Ensure that Compass is up to date and complete at all times.
• Ensure all Weekly, Monthly and Quarterly checklists are complete and uploaded onto Compass.
• Ensure that high standards of property presentation are achieved and maintained at all times.
• Ensure best value is being achieved by analysing, auditing and proposing improvements to the existing property management systems in operation.
• Evaluate existing contractual relationships, and ensure that the tenants are receiving best value.
• Your extended duties require you to manage a number of other properties listed below, to ensure adequate coverage in the absence of the City Centre Facilities Manager, and as and when requested. You must familiarise yourself with the properties listed below to ensure you have adequate knowledge of the property in the absence of the RFM.
• Your Duties will also include the upload of checklists etc onto Compass in the absence of the City Centre Facilities Manager.
• Create and maintain an effective working relationship with existing suppliers.
• Ensure and implement best practice whilst ensuring safe working practices are complied with at all times.
• Ensure appropriate clear communication lines are established and maintained.
• Carry out any other reasonable request of the Property Surveyor.

• Ensure compliance with all client and Savills procedures and policies, including health and safety, COSHH and environmental matters.
• Ensure compliance with all statutory requirements and codes of practice, health and safety requirements.

• Establishing and developing good relations and partnerships with various authorities and local agencies, notable:
• Local authority
• Police
• Fire Brigade
• Public transport Providers
• Ensure that all promotional activities are carried out with due care and attention to the health and safety and welfare of staff and customers.
• Establish and develop close working relationships with tenant representatives and manage tenant satisfaction and confidence in Savills service delivery.

• Conduct performance reviews in line with Savills policy procedures identifying personal and skill based training requirements on an individual basis. Ensure that a training plan is identified and managed.
• As a senior member of the Savills Management team, manage and liaise with all management technical and administration staff on strategic and operation/service delivery issues towards achievement of their goals.

• Adhere to all quality assurance requirements.
• Ensure compliance at all times with operational standards.

Skills, Knowledge and Experience

Candidates will be required to demonstrate the following:

• Self-motivated, able to work on own initiative.
• Excellent managerial and inter-personal skills, a proven track record in managing change, extensive experience in managing budgets, good strategic vision and a strong commitment to customer service are vital.
• Prior experience of the management of multi let commercial property.
• Experience in the supervision of contractors.
• Good understanding of property management.
• Effective people management skills – recruitment and development. A good team builder.
• Excellent communications skills.
• A comprehensive knowledge and understanding of legislative health & safety requirements.
• Good time management skills able to respond to client/contract deadlines.

• Ability to use full range of Microsoft applications inc. Word, Excel, PowerPoint, Outlook.
• Experience of direct liaison with Police, Fire and Government Enforcement office.

Working Hours - 8am – 6pm

Salary - £34,000

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Please see our Benefits Booklet for more information.