Concierge (Night Porter) - Nottingham - ref. e52678819
Location: Radford, Nottingham
Hours: various available
Closing Date: 04/11/2024 23:59
The Vacancy
Here at NCHA we have a fantastic opportunity for the right person to join our new temporary accommodation service as a Concierge in Radford, Nottingham. Internally this role is known as Night Porter.
Sutton House is a new temporary accommodation service for families which will be opening 2nd January 2025 in Radford, Nottingham.
The team inform referral agencies about vacancies and give advice about the suitability of potential referrals. You will interview applicants and complete risk and needs assessments, discussing applications and allocations with the project manager.You will assist with the move-in process, ensuring that new tenants are aware of their rights and responsibilities and relevant management procedures. Assist tenants with housing benefit applications and ready to move plans.
As Concierge, some of your responsible include but are not limited to:
- Manage access to the building via the main entrance/monitor CCTV (done by PM/HPWs during weekday daytime).Move in families overnight where required.
- Log all complaints/accidents/potential risks/incidents of anti-social behaviour in accordance with policies/procedures.
- Keep a daily log of events/monitor ASB when on duty, ensuring effective handover of information to relevant staff.
- Conduct regular security checks including fire alarm/emergency lighting/fire extinguishers, reporting any concerns.
Ideal candidate
We’re looking for someone who has the values, knowledge and skills of working within a care and support environment and can demonstrate how they use their skills and common sense to support vulnerable individuals. They’ll have a commitment to maintaining the dignity and rights of the individuals and families we work with, with top notch communication skills.Previous experience in a similar role is desirable, but we welcome candidates with relevant experience from other sectors or transferable skills. You must be willing to work on a rota basis including weekends. Full training will be provided.
Working times
Mon - Fri 8.45pm-7.15am, Sat/Sun 24hrs
Over to you – click apply and show us why you are suitable!
You will need to attach a CV in order to apply for this role.
Please note that we are not currently offering visa sponsorship.
Previous applicants and colleagues re-applying will be reviewed at the manager’s discretion. We may close this vacancy early should we receive sufficient interest.
As an Equal Opportunities and Disability Confident Employer, NCHA welcomes applications from all suitably qualified candidates including those from Black, Asian and minority ethnic groups and disabled candidates. As part of our LGBT Allies Programme, we also welcome applications from members of the LGBT community and encourage inclusivity in the workplace.Male Support Workers are currently under-represented in this area and we particularly welcome suitable applications.
The Company
We’re Nottingham Community Housing Association, known to many as NCHA. We’ve been around since 1973, and we're really proud of that. We're more than just a housing association: we deliver care and support to people all over the East Midlands.