Apprentice Rota Co-ordinator
With the opening of our new hospital, Midland Metropolitan University Hospital, it’s the coming together of expertise from every corner of our organisation and a show of our commitment to provide better healthcare and create more jobs and so much more.
We at the Trust actively encourage Black and Minority Ethnic (BME) and disabled applicants, as well as members of the armed forces community and value the positive impact that difference has on our teams. We are committed to equality and diversity within our workforce.
Job overview
An exciting opportunity has arisen within the Group of Medicine and Emergency Care for a Rota Co-ordinator to support the team to ensure the smooth running of the emergency medicine rotas. This is a busy but rewarding environment for someone who is driven, extremely organised and assertive.
You must also have excellent communication and IT skills, be flexible and calm in your approach and able to work under pressure.
You will work closely with the Team Leader, Service Manager and medical teams on a daily basis.
Do not apply for this role if you already hold the Business Administrator Level 3 qualification/award (NVQ or Standard) or equivalent.
Main duties of the job
Daily running of the on-call rotas to ensure smooth running of the department. To provide cover for other colleagues within the team as necessary.
The Group of Medicine and Emergency Care is the largest Group in the Trust. The Rota Co-ordinator team has been newly revamped to ensure that service provided is efficient and extremely reactive in order to support the needs of the Group.
You will also need to work closely with other departments such as Medical Staffing, Trust Bank and Recruitment.
This is a 7 day per week service and you will be required to cover occasional weekends and bank holidays to support this.
Working for our organisation
Sandwell and West Birmingham NHS Trust (SWB) serves Birmingham and the Black Country – one of the country’s most culturally diverse areas. It’s a friendly and welcoming place – a place where you can belong, and a place where you can grow.
We care for our patients, we care about our population, and we care about our people.
Our values – Ambition, Respect and Compassion – are at the heart of who we are. They guide us every step of the way; how we work with each other, and how we look after our patients and their families; how we respect and value the rich diversity of our team and our community.
Our Trust has always aspired to be more than a hospital, more than a healthcare provider. Our purpose is to “Improve the Life Chances and Health Outcomes of our Population.” It is what inspires, drives, and unites us every day. It’s what makes us unique.
We want working at SWB to feel like more than just a job. We want our Trust to be a place where you can feel you belong. A place where you feel happy, safe, and rewarded. A place where you can develop your career in whatever way you choose. When we say we’re ‘with you all the way’ we want you to know that we mean it.Visit the SWB website to find out more about our ambitions and people plans.
Detailed job description and main responsibilities
This apprenticeship position offers long term employment following successful completion of the apprenticeship programme. During the apprenticeship you will work towards achieving the competencies of the personal specification (attached) whilst working in the role.Training will be provided weekly, by our in-house team of tutors and trainers (within contracted working hours).
Apprenticeship entry requirements:
Please ensure you include English and Maths qualifications on your application form - if not you may not be shortlisted.
The business administrator apprenticeship will generally take up to 21 months to complete,
including end point assessment. For more information on the apprenticeship standard:
https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-
v1-0
Person specification
Experience
Essential criteria- IT skills/qualification (MS Office, including excel, databases and bespoke systems)
- Evidence of effective communication skills – face to face, telephone, email etc
- Experience of working in a team and on own initiative in a fast paced environment
- Ability to prioritise own workload
- Experience of working in the NHS
- Experience of working in a customer focussed environment
- Ability to work to targets and meet deadlines
Qualifications
Essential criteria- GCSE Math & English A-C or equivalent (Functional Skills Level 2)
We encourage all prospective applicants to discuss their individual circumstances with the Recruiting Manager as part of the on-boarding process.