Patient Pathway Co-ordinator - PSC

apartmentHarrogate and District NHS Foundation Trust placeHarrogate calendar_month 

Job overview

Are you looking for a new challenge working with a supportive and inclusive team where you can make a difference for our patients? If so, this role may be a perfect opportunity for you.

We are looking for a Patient Pathway Coordinator who can help us deliver an efficient, high quality outpatient service across the Planned and Surgical Care Directorate.

Main duties of the job

The post requires an efficient, caring and proactive individual with an appreciation and understanding of the confidential nature of the work.

Applicants should be able to demonstrate accuracy and attention to detail, be excellent communicators with good telephone skills and have the ability to meet deadlines on a daily basis whilst maintaining a positive approach, and providing a quality service that supports our patient care.

Working for our organisation

This role provides a great insight into the NHS and requires excellent inter-personal skills when communicating with patients and members of staff at all levels within the Trust.

Values lie at the heart of who we are, what we do and the culture we want to establish, having a direct impact upon both colleagues and the public we service. Our values are Kindness, Integrity, Teamwork and Equality.

Candidates new to the NHS will receive 27 days holiday, plus bank holidays and a number of benefits such as NHS pension, discount at selected shops and restaurants and opportunities for promotion across the Trust.

Detailed job description and main responsibilities

Please see the attached Job Description and Person Specification. If you have any questions, please contact Samantha Smith 01423 553427 or email on [email protected]

Person specification

Essential

Essential criteria
  • A good standard of general education to GCSE level (5 GCSE grade A*-C) or equivalent
  • Previous experience of booking appointments
  • Ability to set tasks for the team
Desirable criteria
  • Higher Education
  • Previous experience of working within the NHS
  • Previous experience of working in a supervisory role
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