[ref. c22030000] Hot Food Assistant/ Retail Sales Assistant - Wyton - 20 hours per week

Sewell Hot Food/ Sales Assistant’s at our site in Wyton, Hull, deliver world class service to our customers. Working on the till, looking after the forecourt and store, stocking shelves and cleaning is all part of a Sewell retail job. We’re looking for energetic people to meet and greet our customers and make sure that we deliver on their expectations on a daily basis as a local convenience and petrol retailer.

All team members report to the relevant Operations Manager, Site Manager and Supervisor, and are responsible for providing a world-class customer experience to all of our customers, as well as ensuring the forecourt and store reflect a world-class shopping facility.

Site Location: 388 Main Road, Hull, East Yorkshire, HU11 4DB

Responsibilities and essential job functions include, but are not limited to, the following:

• Greeting customers and providing world-class customer service, supporting them with their shopping needs whilst in store and building relationships to create repeat business
• Ensure that the kitchen is cleaned thoroughly to a high standard each evening and that stock is replenished for business the following day
• Check the dates of all fridge and freezer stock, ensuring that stock is effectively rotated
• Ensure that the shop floor cabinets are fully stocked with fresh food at all times
• Watching and monitoring the store and forecourt, authorising fuel pumps and serving customers from the till points, being responsible for cash handling and card payments
• Assisting stock control and management within the store, including; accepting and checking new deliveries, re-stocking shelves, rotating stock, date checking, stock checking, ensuring the store is stocked to its full sales potential at all times
• Providing general advice and guidance to customers on shop products, services and offers, including assisting shoppers to find items within the store
• Be aware of security within the store; being on the look-out for shoplifters, scams, and the use of fraudulent money and bank cards etc.
• Cleaning and housekeeping; within the store, on the till area, and the back store, ensuring the site looks world class at all times
• Providing support and cover for holidays and sickness when required
• Carry out daily safety and hygiene checks, and complete and securely store paperwork to keep us legal and compliant with health and safety standards

Requirements

• A passion for delivering a world-class service
• A flexible attitude and approach to covering shifts for the wider team (holidays/sickness). Due to the nature of the business, occasionally we will need you to be open to covering extra shifts that will be over and above your contracted hours.
• A ‘hands on’ approach to working and be able to use own initiative
• A positive, approachable, and professional attitude and demeanour
• A friendly and engaging personality
• The ability to work both as a team member, and alone in a busy working environment
• Possess a positive approach to learning, development, and progression

Benefits

Alongside a competitive hourly rate of £12 per hour (paid weekly), you'll get lots of other financial, well-being and training benefits. This includes but is not limited to:

• Up to £500 bonus opportunity per year
• Sewell onthego Store discounts (from 10% up to 20% discount, along with great savings on fuel)
• Access to thousands of Highstreet retail discounts (including cinema tickets, groceries, travel, day trips and many more).
• Free emotional, practical & financial support through our partnership with Grocery Aid and free use of the 'Tommy Coyle Academy' Gyms and Classes
• 30 hours worth of paid training to give you the tools and knowledge to deliver a world-class customer service experience, you'll also have access to bite-size training sessions covering a whole range of topics.
• Length of service, big birthday & milestone celebrations
• Volunteering days (5 paid days per year)