eCommerce Lead Performance Analyst - Taunton

About Our Client

Our Client is a large organisation in the retail industry, renowned for its high-quality products and commitment to customer satisfaction. With a diverse and dedicated workforce, the company consistently strives for innovation and growth, ensuring its leading position in the market.

Job Description

A successful Lead Performance Analyst - eCommerce will:

• Analyse and advise on UK/ROI eComm perforamnce
• Enable decision making + action to improve performance
• Manage data models and all reporting!
• Procide data and analytics to Trading Team to review performance
• Develop and manage the CRO strategy and approach to improve Customer Centric approach to conversion through rapid test and learn optimisation of all stages of the Digital Experience across UK/ROI
• Deliver regular reporting requirements - provide single view of consumer + business drivers
• Complete detailed analysis of data and provide summary for key stakeholders
• Review and recommend improvements to existing / new reports to create efficiency.
• KPIs ; NTO + GM, Conversion (UX/UI), site content performance from visit to A2B
• eCSAT
• A/B MVT testing

The Successful Applicant

The successful eCommerce Lead Performance Analyst will:

• Good analytical experience developed within a Commercial Environment
• Excellent analytical skills, read, understand and analyse business reports
• Excellent accuracy for data - critique / peer review work
• Proficiency across BI
• Designing, building and maintaining analytical and reporting solutions!
• Experience of agile deliver

What's on Offer

On offer is:

Up to £45k

Somerset based 2 x per week office / 3 days wfh

Benefits 2 Stage interview process!