[ref. n17321118] Customer Service Advisor - Guildford
Michael Page Guildford
About Our Client
Our client is a well-established company in Guildford, Surrey, known for its exceptional customer service and innovative solutions. They prioritize customer satisfaction and foster a supportive, collaborative work environment.
Job Description- Respond to customer inquiries via phone, email, and in-person.
- Provide accurate information about products and services.
- Resolve customer complaints and issues in a timely and professional manner.
- Maintain customer records and update information as needed.
- Collaborate with team members to improve customer service processes.
- Assist with administrative tasks as required.
- Excellent communication skills, both written and verbal.
- Strong problem-solving abilities and attention to detail.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Proficiency in using computer systems and software.
- Previous experience in customer service is preferred but not essential.
- A positive attitude and a commitment to providing outstanding customer service.
- Competitive salary and performance-based bonuses.
- Comprehensive training and development programs.
- Opportunities for career advancement within the company.
- Friendly and supportive work environment.
- Employee discounts on products and services.
Morrison Data ServicesSlough, 17 mi from Guildford
are looking to recruit Customer Service Advisors based out of our Langley office.
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We are looking for a Finnish, Norwegian or Finnish speaking Customer Service Advisor to join a multi-award winning company at their Head Office in Watford. The company are looking for someone who is fluent in Swedish, Finnish or Norwegian to join...
Michael PageWorthing, 32 mi from Guildford
Advisor Responsibilities
• Handling inbound and outbound customer service calls
• Resolving client issues and queries effectively and efficiently
• Documenting all call information according to standard operating procedures
• Managing administrative...