[ref. n19545821] Administrator - Higher Education Compliance Team Birmingham
Birmingham QA Higher Education, Fulltime Permanent Opportunity
Hybrid 2 or 3 days working from home
Do you have strong administration experience ideally within the education sector (preferred) or within a busy office function where organisation, deadlines, accuracy and communication are key? If so, we have the perfect opportunity for you!About our role: As Compliance Administrator you will be involved in the enrolment of international students ensuring relevant documents and processes are followed, along with monitoring and supporting the attendance and engagement of our students.
Where needed, you will have the confidence and communications skills to hold conversations (often sensitive) to understand why students are failing to attend classes, supporting and informing relevant teams.With your strong administration skills, organised approached and ability to converse, you'll soon pick up how we do things at QA and of course training will be provided.
Good IT skills a MUST as you will be working with data and reports.
Here's a flavour of what's involved: (click through to read the JD)
Monitoring and compliance recording of attendanceSetting up attendance meetings with students, meeting with students to discuss
attendance
Supporting the enrolment of students, with particular focus on 'Student'
permission route students at campus
Assist and develop policies and procedures to ensure that the service follows legal
and good practice guidance in all aspects of welfare support and advice.
Contribute to ensuring the Welfare and Compliance department is wellpublicised to staff and students and that good levels of awareness are achieved.
Developing good working relationship with the key liaison staff at the University, understanding University policies and ensuring they are appropriately adopted in
the branch campus.
Liaising with Faculty in monitoring causes behind drop-out rates and informing
and implementing strategies to promote retention and achievement.
Supporting with the delivery of 'Student' permission route compliance and any
ad-hoc tasks required to meet the delivery of all business support services
Bring your experience: Excellent communication and networking skills that establish trust and credibility
with students and staff at all levelsWell organised and methodical
Efficiency
High attention to detail
Exceptional problem-solving skills with the ability to work on own initiative
A little more about QAHE:
Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QAHE is to make that possible.
#administration#studentsupport
#highereducation
#LifeAtQA
#compliance
#education
We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations.
Apply now - here's how!Simply hit the apply button.
Equal Opportunities
At QAHE, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone's place.
We look forward to hearing from you!