Duty Commander - Nottinghamshire - Nottingham - ref. l21958619
We are East Midlands Ambulance Service (EMAS), an organisation focused on delivering a high standard of emergency and urgent care to our patients across the region.
The East Midlands Ambulance Service NHS Trust (EMAS) provides Emergency, Urgent and Non-Emergency pre-hospital care and transport across six counties (Derbyshire, Nottinghamshire, Lincolnshire, Leicestershire & Rutland and Northamptonshire).
Job overview
At East Midlands Ambulance Service NHS Trust, we are committed to delivering excellent patient care and exploring opportunities for continuous service delivery improvements. As part of our Reshaping Operations programme, a new role of Duty Commander has been established and we are now looking to recruit experienced operational and command focussed leaders to the roles across all Divisions within EMAS.The role will be accountable to the Divisional Senior Manager (Planning) but also forms key relationships with the area management teams (Heads of Operations, Station Managers and Divisional Senior Clinical Leaders) and the Regional Operations Manager team.
Main duties of the job
As a Duty Commander you will be responsible for establishing and embedding a supportive, motivational and compassionate leadership culture across the station based operational teams. This is a key leadership role in supporting EMAS to deliver its vision and values.
Working for our organisation
The Duty Commander will provide a daily 24/7 tactical command and incident response role and will be responsible for the overall (on scene) tactical command, coordination and performance of the Division. This role will provide visible leadership, problem solving / decision making and assessment of risk in a live dynamic environment, effectively overseeing the daily Divisional tactical plan.The Duty Commander will undertake the national major incident doctrine role and associated action cards of the ‘Tactical Commander’ or ‘Operational Commander’, dependent on the type of incident and command structure in place.
The role will also be the key link and interface with other Category 1 and Category 2 responders, jointly developing cohesive and dynamic plans with partner agencies, utilising the JESIP principles. This role will also take on the function of Ambulance Incident Commander at large-scale / multi-agency incidents and may be required to attend Tactical Coordinating Groups where appropriate, supporting the Trust’s overall command structure.
Detailed job description and main responsibilities
The Duty Commander will act as a reactive leader supporting, supervising and signposting staff groups on an “on shift” basis. The Duty Commander will provide the 24/7 Divisional/area senior point of contact for system, CCG, hospital issues, turnaround and escalation, working closely with the Regional Operations Manager (ROM).The role will also work closely with other TCs within their area and the Trust, recognising the need for cross area and system working.
Operationally the role will work across 24 hours / 7 days (12 hour rota) with a requirement to work out of hours and weekends to support operational delivery.
Please refer to the job description and person specification for the specific, essential requirements for this role.
Person specification
Qualifications
Essential criteria- Operational or Tactical Command qualification, or will complete Tactical level within 12 months of commencement in role.
- On-going CPD around National Occupational Standards Major Incident Management
- Appropriate level registered clinical qualification, e.g. Paramedic, ECP and ability to act as a first responder
- Management diploma or equivalent demonstrable experience
Experience
Essential criteria- Minimum of 2 years supervising/managing a team
- Working on own initiative to deliver Trust and national polices and guidelines
- Full driving licence including the provision of emergency driving
The East Midlands has a lot to offer:
Excellent Location
Making a Difference
Action Packed Roles
Support and Belonging
Note on Covid-19 Vaccination status:
It is a clear professional responsibility of all health care staff to be vaccinated. EMAS NHS Trust therefore encourages and supports all employees to be vaccinated as it remains the best line of defence against COVID 19.
If you haven’t heard back from us within eight weeks of the closing date please consider your application unsuccessful.
Due to the high volume of applications received we are unable to provide updates on the progress of applications and only successful candidates at shortlisting stage will be contacted, regrettably feedback will not be provided. If you are unsuccessful at this stage please refer back to the job description, person specification and advertised requirements for ways to improve your future applications.
Internal candidates applying for vacancies must have completed their probationary period (stated within your contract) at point of application.
East Midlands Ambulance Service NHS Trust is an equal opportunities and Disability Confident employer, committed to ensuring equality of opportunity. We actively encourage interest from across our diverse communities. Black and Minority Ethnic staff are currently under-represented within our workforce, and we welcome applications from within these communities.
We are keen to promote a positive work-life balance. We recognise the importance of being able to spend quality time with family and friends and to engage in your own personal interests outside of work, which alongside work helps us to lead healthy and fulfilling lives.We are committed to embedding the NHS People Promise to support colleagues to work flexibly in a way that works for our patients, for us and for you. Many of our staff already work flexibly in many different ways, including job share, part-time or other flexible working patterns.
Please talk openly to us at interview about flexible working opportunities. In addition, if a role is advertised as home based, we remain committed to supporting flexibility around workplace locations, so please talk to us about the options available to you.
If it works for our service, we will do our best to make it work for you.
At EMAS we believe that our culture should be built upon our core values and that our behaviour should reflect these. Our values – respect, integrity, contribution, teamwork and compassion - underpin everything we do – how we deliver our services and how we work with each other.We believe that it’s our people who make EMAS what it is.
Our Vision - Responding to patient needs in the right way, developing our organisation to become outstanding for patients and staff, and collaborating to improve wider healthcare.
Please note we reserve the right to withdraw this vacancy if an internal member of staff on our redeployment register expresses an interest and is successful for this vacancy, or if a sufficient number of applications is received.
Please be aware if you are applying for a Frontline role, an Enhanced DBS clearance check will be required, and depending on the nature of other non-patient facing roles this check may also be required if offered a position with EMAS (All spent and unspent convictions must declared).
If you are not part of the update service, you will be liable for the payment and this will be deducted from your first months’ salary. The current cost of an enhanced DBS check is £55.38.