Lead Network Engineer

apartmentGovernment Recruitment Service placeCroydon calendar_month 

The Home Office works to build a safe, fair and prosperous UK. We achieve this through our work on counter-terrorism, policing, fire, crime, drugs policy, immigration and passports.

Home Office Digital, Data and Technology designs, builds and develops services for the rest of the department and for government. Every year our systems support up to 3 million visa applications, checks on 100 million border crossings, up to 8 million passport applications and deliver 140 million police checks on people, vehicles and property.

Networks &Infrastructure (N&I) delivers the foundational platforms and services that underpin this digital delivery landscape.

This is an exciting opportunity to join our team of dynamic and high-performing network engineers and architects, and help us drive technological advancement, development and delivery of our critical technology infrastructure to customer portfolios.

Working together, we embrace challenges, collaborate widely, and continuously strive for excellence in everything we do. We're not just an engineering team but also part of the wider network management service and are committed to delivering seamless and reliable solutions to our end users, supporting our network operation co-workers with troubleshooting complex issues to ensure network connectivity runs smoothly, 24/7.

A Lead Network Engineer assumes responsibility for managing third party provision of network services and the provision of expertise to develop solutions for network services throughout the service lifecycle.

You will oversee programmes and projects and work with Technical Architects to translate the architectural designs into operations and support technical architects in operationalising the designs.

You lead and direct network teams in building, managing, transitioning, supporting and maintaining solutions according to departmental policy and ensure a feedback loop exists with service support to ensure continuous improvement. You are responsible for overall management activities such as workforce planning, budgeting, technology roadmaps, projects and tasks.

What you will do

Your main day to day responsibilities will be:

  • leading teams and departments in the implementation, administration and support of network solutions and services
  • reviewing network designs to ensure selection of appropriate technology, efficient use of resources and integration of multiple structures and technology
  • identifying the correct procedures and appropriate channels for resolution and monitor resolution activities and progress updates to users
  • establishing standards and procedures across a service lifecycle including the development lifecycle and ensure that practitioners adhere to this. Managing resources to ensure that the networks integration function works effectively
  • helping shape engineering best practices and standards
  • managing, coaching and mentoring more junior Network Engineers

Like many organisations we need to maintain our services 24/7, therefore, on occasions there may be a requirement to work out of hours, for which you will be paid an additional allowance.

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