Rehoming and Welfare Assistant - Birmingham
Location: Birmingham
Work pattern: 35 hours per week working every other weekend, 7 hours per day.
Salary: Up to £21,943 per year
Contract: Permanent
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Rehoming and Welfare Assistant:
Carry out cleaning of cat pens, including litter trays, in the various sections of the centreFeed and care for cats requiring additional medical or behavioural treatment as required. This also includes handling
Present a professional and friendly image to customers and visitors
As required, assist with veterinary runs, this may include driving the Cats Protection vehicle off-site
Work with volunteers to coach and guide them on cat care duties
Support with the scheduling and preparation of rehoming information, viewings and adoption of cats in care
About the centre team:
Our adoption and homing centres care for thousands of cats each year until they are able to find a loving new home
Our team is made up of a Adoption Centre Manager, Deputy Centre Managers, Receptionist, Rehoming and Welfare Assistants, Regional Driver and a Volunteer Team Leader
What we’re looking for in our Rehoming and Welfare Assistant:
A full, manual driving license is essential as some driving of centre vans is requiredAn excellent communicator with strong empathy
Excellent customer service skills and experience of dealing with members of the public
Experience of animal welfare, including feeding, cleaning, medicating and handling and a high level of understanding of how to meet welfare needs of cats
Resilient with the ability to cope with potentially distressing and emotional situations
A positive attitude and good at working as part of a team
An understanding of health and safety and comfortable with manual handling tasks
What we can offer you:
range of health benefits25 days’ annual leave plus bank holidays, increasing with length of service
Salary Finance, which empowers you to take control of your financial wellbeing
and much more, which you can learn about here
Interested? Here’s how to apply:
Application closing date: 25 November 2024Interview date: 10 December 2024
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
If successful, your recruitment journey will include:
anonymised application formIn-person interview at the centre
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Please email recruitment@cats.org.uk if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.