Administration & Technical support

Hours: 8:00 am – 4:00 pm, Monday to Friday

We are recruiting for an Administration and Technical Support role within Severn Trent’s Scheduling and Connectivity Team. This position involves data analysis to diagnose connectivity issues impacting engineering appointment arrangements. As part of this vital team, you will ensure seamless scheduling by identifying and resolving issues, helping to improve operational efficiency.

Key Responsibilities:

• Analyze data to identify connectivity issues affecting the scheduling of engineering appointments.
• Collaborate with team members to troubleshoot and resolve identified issues, ensuring optimal scheduling performance.
• Provide administrative support to the Scheduling and Connectivity Team as required.
• Maintain accurate records and report findings to relevant stakeholders to support continuous improvement.

Ideal Candidate:

• Strong data analysis skills with a keen eye for detail.
• Prior experience in a technical support, scheduling, or administrative role is advantageous.
• Excellent communication skills and the ability to work effectively in a team environment.
• Proficiency in Microsoft Office Suite, particularly Excel, for data handling.

Benefits:

• Gain experience within a leading utilities company.
• Opportunity to work within a dynamic and supportive team.
• Competitive hourly rate with potential for contract extension based on performance.

If you have a talent for problem-solving and a passion for data, apply now to join Severn Trent’s Scheduling and Connectivity Team.