Field Technician

apartmentSilcs Solutions Ltd placeManchester scheduleFull-time calendar_month 

Overview:

We are looking for a flexible and adaptable individual to join our a rapidly growing, fast-paced start-up environment. As a field technician you’ll be responsible for a wide-variety of operations tasks including planning, overseeing and co-ordinating our network operations in the north of England & Scotland, this includes deliveries and maintenance visits, as well as visiting our partner venues in person.

The ideal candidate will have an ambition for growth in the company & an interest in managing a team of brand ambassadors whilst completing operations tasks as Joos continues to scale across the UK & Internationally.

What is Joos?

We solve the universal problem of smartphones running out of battery, whenever you need it the most. As Europe’s fastest growing power bank provider, we deliver small docking stations to a variety of locations where you can rent a portable charger, charge your devices on the move and return it at any other location.

Instead of locking your phone away or waiting by a plug with a charger - with Joos you can charge on the move. We are now present in 70+ hospitals, 50+ shopping centres and hundreds of hospitality venues across the UK.

Requirements

Responsibilities:

  • Planning and overseeing our delivery and maintenance routes
  • Building and maintaining relationships with our partner venues
  • Co-ordinating with our brand ambassadors within your region
  • Managing client relationships through email, phone and in-person communication
  • Visiting our venues to deliver and maintain our products
  • Administering our CRM database accordingly
  • Identifying opportunities for growth within the network

Experience required:

  • Delivery Management, Logistics and/or Route Planning experience is a plus
  • Proficiency in Microsoft excel & CRM interfaces
  • At least 1 year experience in a client-facing role
  • Critical thinking and problem-solving skills
  • Self-motivated, flexible and able to thrive in a results-driven fast paced environment
  • Strong attention to detail and organisational skills
  • Exceptional communication and interpersonal skills
  • The ability to build rapport with clients and maintain client relationships

Benefits

Benefits:

  • Regular Team Events
  • A competitive pay package, with project based bonus scheme
  • Free phone charging at all the Joos stations across the UK
  • Gain invaluable experience at a rapidly growing start-up
  • Excellent Career progression to area manager within 6-9 months
  • Access to company van
Hours: Full time - 40 hours per week

Salary: Competitive

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