Healthcare Assistant - Surgical
Job overview
Ward 37 is a busy and dynamic General Surgical ward providing high-quality care to patients undergoing a range of surgical procedures.
We pride ourselves on delivering compassionate, patient-centred care within a supportive and collaborative multidisciplinary team and we are looking for a motivated and caring Band 3 Healthcare Assistant to join our team.
You will play a key role in supporting the delivery of safe, effective, and high-quality care to our patients. Working under the supervision of Registered Nurses, you will provide enhanced clinical support and contribute to the smooth running of the ward.
Main duties of the job- Provide direct patient care, ensuring dignity and respect at all times Support with activities of daily living (e.g. personal care, mobility, nutrition)
- Undertake clinical observations (e.g. vital signs, blood glucose monitoring) and report any concerns
- Assist with admission, transfer, and discharge processes
- Support infection prevention and control measures
- Maintain accurate patient records
Working for our organisation
Our Poppy’s Promise Commitment
We believe that compassionate care sits at the heart of everything we do. Every member of our team — clinical or non-clinical — plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.
We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising individual needs, feelings, and circumstances of those in our care.
Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding.
By joining our team, you are committing to uphold these values — ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.
Detailed job description and main responsibilities
For full duties and responsibilities please refer to the attached document entitled Job Description.
Person specification
Qualifications
Essential criteria- GCSE in Maths and English grades 9-1 (A- G) or Functional Skills Level 1 or higher
- NVQ 2/3 in Health-related subject
Experience
Essential criteria- Knowledge and experience of a range of HCA procedures and practices (inc. venepuncture, taking clinical observations, CPR etc) gained through: Proven work experience, or completion of the Healthcare Support Worker Academy’s 2-week programme within 3 months of start date
- Can demonstrate an understanding of what is required within the role of a Healthcare Assistant in the care setting
- Can describe the Trust Values and demonstrate how they put these into practice within their caring role
By submitting your application to Trac, you are giving your consent for parts of your application data to be transferred to the NHS Electronic Staff Record (ESR) and other secure, internal NHS Workforce systems. This is to support and manage your recruitment and employment within your employing organisation.
If the role requires a qualification/professional registration, you will need to provide proof during the recruitment process. By submitting your application you are giving the Trust permission to check the qualification certificates provided back to the source provider.Please note that a sample of all applicant’s qualifications will be checked with the educational institution or provider.
If you require the application form in an alternative format, please call the Recruitment Team on 01743 492402 or email us at [email protected]
In the event of a high response to this advertisement, this post will be closed. Early applications are advised.
We commit to removing barriers for people with disabilities or long-term health conditions in recruitment, training, and career progression. We will offer an interview to all applicants with a disability who meet the minimum criteria for the above position and will support reasonable adjustments wherever possible.In addition, whilst all applicants will be judged on merit alone, we particularly welcome applications from candidates who are male, from black and minority ethnic backgrounds or who have a disability, as these are currently under-represented in our workforce.
We are committed to offering an interview to applicants from the Armed Forces community who meet the minimum criteria for the position. In addition, for those who are successfully appointed from the Armed Forces community, the Trust are committed to recognising previous service and rank in terms of pay, annual leave and other terms and conditions.
We are committed to equal opportunities in employment. The policies and practices of the Trust aim to promote an environment that is free from all forms of unlawful or unfair discrimination and values the diversity of all people. At the heart of our policy, we seek to treat people fairly, flexibly and with dignity and respect.
Don’t meet every single requirement? Studies have shown that women and people from an Ethnic minority background are less likely to apply for jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway.You may be just the right candidate for this or other roles.
We aim to create a trusting, flexible workplace, that attracts talent and enables everyone to be their best working self. Many of our colleagues work flexibly in many different ways, including part-time. Please talk to us at interview about the flexibility you need.We can’t promise to give you exactly what you want, but we do promise a fair and equitable process that balances your needs, the needs of our patients and service delivery.
Our Commitment to Safety and Respect - The Trust is a signatory to the NHS Sexual Safety Charter and is committed to a safe, inclusive workplace free from sexual misconduct, harassment, and discrimination.
Thank you for your interest in The Shrewsbury and Telford Hospital NHS Trust, we look forward to receiving your application for employment.