Administrative Officer Incident and Risk
Administrative Officer - Incident and Risk The closing date is 28 April 2026. We are seeking a proactive and detail-oriented administrator to support incident management within MFTs Local Risk Management System (Ulysses). The successful candidate will be responsible for administrating incident reporting forms, managing and merging electronic incident records into the main Ulysses database, and updating and supporting administrative processes in other Ulysses modules and other departmental databases as required.
This role is vital in ensuring the accuracy, integrity, and responsiveness of our incident reporting processes, supporting patient safety and governance across the Trust. Main duties of the job The role involves supporting the administration of incidents within the local risk management system, ensuring all key administrative tasks are completed with accuracy and efficiency.Responsibilities include merging incidents, reviewing data fields for integrity, and addressing any data issues by liaising with Clinical Groups. The post holder will support the administration of the Ulysses system and its modules, support updates and changes within, and play a key role in monitoring data accuracy.
Regular data extractions and quality assurance reporting are also required. Additionally, the role includes coordinating the Risk Systems email inbox, supporting queries and system amendments, and assisting the Senior Risk and Patient Safety Administrator with external incident processes.
Teamwork is essential, as is proactive problem-solving and effective communication. The post holder will perform data entry and retrieval from other core clinical systems, such as Hive, and is expected to use initiative to maximise efficiency within the team.
Diversity Matters MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve.
All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. If you have special requirements to help you with your application, please contact the manager named below.
Person Specification Qualifications General Education to GCSE standard Knowledge and training to National Vocational Level 3 or equivalent Willingness to undergo further training and development EDCL or Equivalent Knowledge Knowledge and experience of administrative procedures Proficiency in Microsoft Office Word, Excel, Access, and PowerPoint Understand the need for confidentiality An understanding of medical terminology Experience of taking and typing minutes Training and Experience Experience of typing Experience of developing and maintaining clinical and administrative systems Previous experience in an NHS setting Skills and abilities Good interpersonal skills Ability to work on own initiative Ability to prioritise workload and to adapt effectively to changing priorities Ability to work alone and as part of a team Ability to deal with queries Employer name Manchester University NHS Foundation Trust £25,760 to £27,476 a year per annum, pro rata