Customer Service Administrator
Type: Temporary - ongoing
Location: Ashton-Under-Lyne
Salary: £14.15 per hour paid weekly
About the company:
A large well-known public-sector business based in the heart of Ashton are looking for someone to join the team on a temporary basis. This is an exciting chance to work with this business, in a busy team where no 2 days are the same and every conversation had with users is different.
Key Responsibilities:
- Providing advice, supply information and supporting residents/service users where necessary
- Queries include - Council tax, Housing Benefit, Tax support and much more
- The appointed person will assist in making claims in respect of housing benefits
- Assess and process applications
- Helping with applications relating to blue badges
- Attend weekly meetings and continuous training meetings
- Plus much more
Person Specification:
- Previous experience working within customer service handling complex queries
- Strong IT skills with the ability to multitask - Log info/navigate around systems whilst communicating on the phone
- Work to strict deadlines
The working hours are Monday to Friday typical office hours, and the hourly rate of pay is £14.15 and this is paid on a weekly basis.
Please note that due to the nature of this business and the access the appointed person will have on the systems, you will need to have a DBS carried out against you.
If the above is of interest and you would like to be considered, please either apply online now or contact me at