Assistant Service Delivery Manager- Oncology
Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time.It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
Barts Health supports the Pregnancy Loss Pledge and commits to supporting their staff through the distress of miscarriage.
Job overview
Barts Cancer Centre has an international reputation as a service dedicated to treating patients with both common and rarer cancers. We provide an integrated service to over one and a half million people in north east London, Essex and further afield, ensuring they have access to high quality, specialist cancer care.
An exciting opportunity has arisen to join our team and make a difference as a Deputy Service Delivery Manager for the Solid Oncology and Chemotherapy services at the Barts Cancer Centre on a one year fixed-term contract. Working collaboratively with the wider multidisciplinary team you will be integral to the provision of a safe, effective, and high quality care for patients being treated at the Barts Cancer Centre.
The post-holder will support the Service Delivery Manager to oversee the day-to-day operational management of our Chemotherapy Day Units. The post-holder will also drive and deliver efficiency and productivity in these areas, as well as supporting improvement projects.
The ability to forge close working relationships with administration and clinical staff is essential to the post. The post holder will also be required to excel at multitasking, prioritisation and excellent communication skills, both written and oral.The post offers a variety of experience across multiple specialties and offers an excellent opportunity to develop management skills and experience.
Main duties of the job
The post holder will be responsible for ensuring that services are efficiently and effectively run at the
St Bartholomew’s site. This will be achieved through excellent human resource, financial and performance management, and leadership of change management to achieve improvement in process and patient outcomes.
The post holder will also take the lead on specific modernisation and transformation issues. The post holder will also be operationally responsible for designated areas of the Solid Oncology and Chemotherapy .
The post holder will be responsible for meeting both the service’s objectives and the strategic corporate objectives of Barts Health, providing management support to staff within their areas of management. The role will also focus on the development and implementation of projects working within tight time scales when required.
The Deputy Delivery Manager will deputise, where appropriate for the Service Delivery Manager in their absence.
Working for our organisation
Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time.It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
Detailed job description and main responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Person specification
Experience
Essential criteria- Previous managerial experience in a large and complex organisation preferably within the NHS
- Proven experience analysing and interpreting performance data
- Proven experience in service improvement and development
- Understanding of 18 week and cancer pathways
- Experience managing chemotherapy admin team , knowledge of booking rules, pharmacy rules and drug regimes .
- Cerner knowledge
- A proven record of success in managing change while also developing and maintaining high standards of quality.
Qualifications
Desirable criteria- Degree and/or an appropriate professional qualification or equivalent.
Skills
Essential criteria- Excellent communication skills, including the ability to liaise, negotiate and influence effectively at Divisional management and all senior levels.
- Quality focussed with an innovative approach and the ability to solve complex problems
- Excellent IT skills including Microsoft Office packages
We aim to create an equitable working environment where every individual can fulfil their potential.
As an Equal Opportunities Employer we actively support applications from individuals’ who apply under the Guaranteed Interview Scheme and will process your application as appropriate.
We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications has been received and we regret that we are unable to provide notification if your application is unsuccessful.
After applying via NHS Jobs, your submitted application will be imported into our preferred Third party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs.
By applying for this post you are agreeing to Barts Heath NHS Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system.
Barts Health is committed to safeguarding the welfare of children and to child protection. The Trust aims to ensure as far as is possible that anyone, paid or unpaid, who seeks to work in our organisation and who gains access to children, is safe to do so.As such, you may be required to undertake a Disclosure and Barring Check as part of the recruitment process if appointed to a post with direct access to children or vulnerable adults.