Band 7 CAMHS Getting Advice Team Manager - Bristol

Job overview

You will support the continuing development of the team to include functions such as self referrals.

We would want you to ensure excellent standards are upheld, and maintained within the team, and ensure the best use of available resources by delivering positive outcomes for individual service users and their families.

This post is a permanent part time post.

Main duties of the job

Working in partnership with the Clinical Service Manager and Team Manager, the post holder will ensure excellent clinical standards are maintained within the team, and ensure the best use of available resources by delivering positive outcomes for individual service users and their families.

The post-holder will manage and lead a multi-disciplinary team and the Primary Mental Health Specialists in a community Child and Adolescent Mental Health setting.

Working for our organisation

We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust) a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care.

We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset.

Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.

At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.

1. People leadership and management
2. 1 Provide inclusive, compassionate and effective leadership for your team by setting clear vision and direction.
3. 2 Develop a culture and environment in which members of staff are encouraged and supported to deliver high- quality services and are supported to innovate and improve services where appropriate.
4. 3 Encourage your team to feel able to raise concerns openly and safely.
5. 4 Promote equality of opportunity in service delivery and employment, ensuring that no person receives less favourable treatment than another on the grounds of gender, marital status, race, religion, creed, colour nationality ethnic or national origin, sexual orientation or disability.
6. 5 Support prompt recruitment by identifying vacancies to the AWP Recruitment Team as soon as they arise, and participate in the selection and effective induction and on boarding of new joiners to the team.
7. 6 Ensure that all team members have a very positive introduction to the team and a well-supported first year.
8. 7 Take responsibility for encouraging people to stay with AWP, ensuring that you are aware whenever a member of your team is considering leaving, seeking to understand their reasons and encouraging them to stay.
9. 8 Ensure that key messages are cascaded in your team and that your team are encouraged to put forward suggestions.
10. 9 Show appreciation to your team when they do good work and support them when they are struggling.
11. 10 Consider the individual needs of team members for a healthy work-life balance and think about how their needs can be supported by providing flexible ways of working.
12. 11 Support all team members to keep their mandatory and statutory training up-to-date and identify the learning and development needs of all team members of the team ensuring that everyone has an up-to-date personal development plan (PDP).
13. 12 Ensure that every team member as at least an hour of supervision (one-to-one meeting) each month, this may include both managerial and clinical supervision.
14. 13 Ensure all team members receive a constructive assessment of their performance each year and set SMART objectives for the coming year.
15. 14 Seek support from the HR Team to tackle any worries regarding matters of discipline, including both conduct and capability concerns, supporting a ‘just and restorative culture’. Take prompt action regarding serious concerns and ensure clear plans are in place for problems which are less serious in nature but prove difficult to resolve.
16. 15 Act as a positive role model at all times, encouraging people to feel equal members of the team whilst working within clear frameworks and policies.
17. 16 Promote effective use of bank and agency nursing staff, providing a safe and effective service, complying with regulatory standards.
18. Performance and information management
19. 1 Ensure that you and your team understand all of the agreed key performance indicators for your service, particularly relating to outcomes and essential standards to be met.
20. 2 Ensure that you and your team understand data quality standards and that all the necessary records for your service are maintained and reported.
21. 3 Ensure that you and your team understand all of the clinical and business action plans relevant to your services.
22. 4 Ensure that you and your team understand all of the monitoring, auditing and reporting systems relevant to your services.
23. Service development and planning
24. 1 Actively seek opportunities for improvement for the services which you and your team provide by identifying research evidence and best practice elsewhere, interpreting/translating and facilitating adaptation for AWP.
25. 2 Analyse and interpret data to inform the strategic direction of the services which you and your team provide
26. 3 Ensure multidisciplinary involvement and the use of quality improvement (QI) techniques in service improvement, by negotiating shared solutions, facilitating the resolution of complex or contentious issues and managing any conflict into constructive outcomes.
27. 4 Ensure effective risk identification, analysis, mitigation and management within your services, encouraging all members of your team to be aware of and to manage risks.
28. Governance and policy
29. 1 Ensure that you understand all of the key governance requirements, policies and standards for your services and that these are communicated to your team; make sure your team understand the importance of good governance.
30. 2 Support the development of policies relevant to your services, including your team in this work.
31. Financial and resource management
32. 1 Monitor and exercise appropriate control over the budget(s) for your team, ensuring that both you and your team understand the resources available to support provision of a high quality and cost effective service.
33. 2 Challenge and manage poor financial management and poor use of any resources.
34. 3 Ensure optimum use of people and other resources; particularly though emphasizing use of substantive staffing and effective use of bank and agency staff.
35. 4 Ensure that whenever you authorise expenditure you are thoughtful and careful about whether there could be a more cost-effective solution.
36. 5 Ensure that your use of resources is in accordance with AWP Standing Orders and Standing Financial Instructions.

PLEASE SEE JD ATTACHED FOR MORE DETAILS

Person specification

Professional Registration and training

• Registered as a Mental Health Practitioner with Professional Qualifications in a relevant discipline. For nurses RMN ( parts 3 or 13 of NMC register)

• Formal Management Qualifications

Experience

• Significant post-qualifying clinical experience obtained in a variety of settings, at band 6 or equivalent
• Significant supervisory experience with clear evidence of effective people management skills including clinical supervision, sickness management, performance, conduct issues
• Understanding and experience of management processes
• Experience of leading teams and creating positive change

• Previous experience gained in a team management role

Knowledge

• Able to articulate an advanced and detailed understanding of the relevant legal frameworks/legislation including CPA process, Mental Health Act, Mental Capacity Act, and Safeguarding, in order to lead and manage others

This includes people with a variety of disabilities and neurodivergent conditions (for example autism, ADHD, sensory, physical and learning disabilities).

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service users.

Click here to view our applicant guidance

Please apply to join us, we would love to hear from you. Any personal details you supply to us are kept safe in line with the General Data Protection Regulations.

Adverts normally close for application a few minutes before midnight on the closing date and we will let you know if we are offering you an interview by email via our recruitment system ‘TRAC’. We contact all applicants within 4 weeks after the closing date, so please check your emails regularly once you have submitted your application; you are welcome to contact us, via the TRAC system, if you have any queries about your application.

Please note the use of AI is monitored and if you have used it in your application you are required to declare this.