[ref. q51648904] Spa Director - Luxury Resort, Midlands
Spa Director - Luxury Resort, Midlands Salary: Up to £56,000 + Excellent BenefitsAre you passionate about wellness, luxury, and leading high-performing teams We are seeking an exceptional Spa Director to oversee the operations of a world-class spa within a prestigious luxury resort, nestled in the heart of the Midlands.About the Role: As Spa Director, you will be responsible for delivering an outstanding spa experience that reflects the brand’s commitment to excellence. You will lead a team of therapists, receptionists, and wellness experts, manage the spa’s strategic growth, and ensure exceptional service standards are consistently met.Key Responsibilities:
Lead, motivate, and develop a talented spa team to deliver five-star guest experiences.Manage spa operations, including treatments, retail, fitness, and wellness programs.
Drive revenue growth through innovative marketing, retail sales, and service enhancements.
Maintain the highest standards of guest service, hygiene, and facility upkeep.
Develop and oversee budgets, forecasts, and key performance targets.
Recruit, train, and mentor team members to support their professional development.
About You:
Proven experience in a senior spa leadership role, ideally within a luxury resort or five-star environment.Strong commercial acumen with the ability to drive sales and profitability.
Inspirational leadership skills and a genuine passion for wellness and hospitality.
Excellent communication, organizational, and customer service skills.
A recognised qualification in spa therapy, wellness management, or hospitality is desirable.