IT Trainer (Entry Level)

Job overview

RCHT NHS Trust Electronic Patient Record (EPR) Programme, eCare, will underpin everything we do for our patients, our people, and our communities, as well as creating a working environment renowned for excellence and innovation that enables our staff to deliver safe and compassionate care every day.

Secondments will be considered from RCHT candidates who must seek approval from their line manager before applying. If a secondment is not an option, RCHT candidates must be willing to convert to a FTC

We are seeking a highly motivated individuals with proven IT application training experience and communication skills who will be delivering a curriculum of relevant and effective training courses to learners.

The successful candidates will be delivering quality, consistent and professional IT training to staff in both clinical and non-clinical applications.

Main duties of the job

Experience of using the Patient Administration System (PAS)

Experience of using eNotes, Maxims and other clinical systems

Experience of pc applications (Microsoft)

Experience of using NHS Clinical or Business applications

Good general understanding of technology

Proven customer care skills

Proven communications skills

Excellent team player

Copes well in a busy environment

Experience user of MS office applications

Working for our organisation

Royal Cornwall Hospitals NHS Trust is the biggest provider of healthcare services in Cornwall and the Isles of Scilly. Our three main sites are Royal Cornwall Hospital Truro, St Michael’s Hospital Hayle and West Cornwall Hospital Penzance, our staff and services are available across the region.

The Trust employs 5,000+ staff, has a budget of £380 million and 750 beds. We work with health and social care organisations -including NHS Kernow and NHS England- to ensure local healthcare needs are met. We provide acute medical, surgical and specialist services to around 500,000- which can increase significantly during busy holiday periods.

The Trust has teaching hospitals status as part of the University of Exeter Medical School. Keeping at the forefront of medical advances, we continually develop clinical services and are committed to maximising the range of specialist care offered locally.

We can offer you a rewarding career in a supportive working environment. We have extensive educational links to help you realise your full potential and develop skills to provide outstanding healthcare to the local community.

Enjoy an outstanding quality of life in a place that offers surfing beaches and fishing harbours to beautiful countryside and historic towns. With clean air, plenty of opportunities for outdoor activities and excellent schools, colleges and universities (including adult education) it is the ideal place for families and for you to develop your own career.

Detailed job description and main responsibilities

The trainer will have excellent knowledge and extensive use of both clinical patient administration systems and Microsoft Office products. Working with members of the training team, the successful candidate will be delivering quality, consistent and professional IT training to staff in both clinical and non-clinical applications.

You will also be responsible for helping review training plans, course support materials, end user guides, as well as developing innovative ways of delivery and engaging learners.

PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.

To be an employee of the NHS you need to successfully complete the following:

• Identity Checks
• Professional registration and qualification checks
• Employment history and reference checks
• Occupational Health clearance
• Satisfactory Disclosure and Barring Service check
• Right to work in the UK

For further information please visit:

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We reserve the right to close this advert early.

We may be able to offer flexible working. Please discuss at interview.

We may be able to offer sponsorship but this is not guaranteed.

Person specification

Experience

• PAS and or NHS experience

• Informal coaching or training experience
• Experience of writing training materials, lesson planning experience
• Awareness of IT issues.

Qualifications

• Diploma or equivalent hands on IT Training experience

• IT qualification

Practical / Intellectual Skills

• Confident with Microsoft Office
• Good communication skills
• Professional attitude

• Knowledge of NHS Mail

Additional Information

• Must be prepared to work outside normal office hours including evenings & weekends as required.
• Willing to work at all training sites throughout Cornwall
• Willing to travel, attend training and willing to drive to deliver training throughout the Health Community 3 or 4 days in every week as required
• Use of VDU equipment on a daily basis often for prolonged periods of time
• Smart appearance
• Will often have to carry presentation equipment and laptops to training venues

Disposition / Adjustments / Attitude

• Patient, calm, organised, flexible, adaptable, team player, able to think on their feet in a classroom situation
• Able to work unsupervised, able to make decisions related to classroom management and course deliver
• Able to work accurately in often distracting environments

• Awareness of NHS health and safety policy

Thank you for your application if you have not received a reply within 21 days of the closing date you have been unsuccessful on this occasion. Please be aware that your application and related documents will be retained confidentially for a period of 12 months.

It is vital that you provide full and accurate details of your current immigration status on the application form. To work in the UK all candidates who are not UK or Republic of Ireland (RoI) nationals require a visa - we may be able to provide sponsorship, but this is not guaranteed.

Benefits include optional pension and life assurance and a dedicated Childcare Co-ordination Team

We are committed to ensuring our staff are developed, engaged and supported to work in different ways to support the ever-changing environment in which we operate.

The Royal Cornwall Hospitals Trust is a non-smoking organisation.

Should you require an alternative format of this application form (such as Braille, audio or large print), please telephone 01872 255755

In submitting an application form, you authorise Royal Cornwall Hospitals NHS Trust to confirm any previous NHS service details via the Electronic Staff Record Inter Authority

Royal Cornwall Hospital is an Equal Opportunities employer.