Credit Controller

As Credit Controller you would be responsible for approx. 3,000 accounts, ranging from small businesses to large corporations and multinational PLCs. You will manage the credit control function, ensuring timely collection of outstanding debts while maintaining positive client relationships.

• Implement effective debt collection strategies to minimise overdue payments
• Oversee the end-to-end credit control process, including monitoring outstanding invoices, chasing payments, and ensuring queries are dealt with promptly.
• This includes processing customer card payments efficiently and securely and reduce debtor days, utilising both proactive communication and escalation procedures when necessary.
• Maintain positive relationships with clients, addressing queries and concerns related to invoices, payments, and credit terms in a professional and courteous manner.
• Evaluate credit risk associated with new and existing clients, conducting thorough credit checks and establishing appropriate credit limits to mitigate financial risk.

Generate regular reports on debtors' aging, collections performance, and credit exposure, offering insights and recommendations for optimising cash collection.

Provide cover for other areas of the Finance department as and when necessary.

• Experience of working within credit control and will have proven experience of reducing aged debt.
• Strong understanding of financial principles, including credit risk assessment, cash flow management, and accounting procedures.
• Excellent verbal and written communication skills, with the ability to interact confidently and professionally with customers and internal stakeholders.
• Effective negotiation skills to resolve payment disputes while maintaining positive client relationships.
• Meticulous attention to detail in reviewing invoices, reconciling accounts, and identifying discrepancies to ensure accuracy in financial records.
• Strong organisational skills and the ability to prioritise tasks effectively to meet deadlines and manage multiple responsibilities concurrently.
• Flexibility to adapt to changing priorities and business needs in a fast-paced construction environment, with a proactive and solutions-oriented mindset.
• Collaborative approach to work, with the ability to work effectively within a cross functional team and support colleagues as needed.

Monday- Friday 8am-5pm

• Salary- £28,000- £30,000
• Bonus Scheme offered to all staff (this is based on the overall performance and paid quarterly)
• Free Breakfast every day
• Get your birthday off as an additional holiday
• Annual off-site team building events
• Monthly full team meetings
• A positive team culture. Team Recognition. Team Gifts
• Family Owned – work with people who really care about each other and our customers.
• It’s more than a job, you’re part of the journey.
• Training Opportunities – both in house and external courses

IND25