Volunteer to Career Admin Support West Cumberland Hospital
Job overview
Volunteer to Career Admin Support, West Cumberland Hospital, Whitehaven
Would you like a career in administration within NHS?
The Volunteer to Career Programme enables you to complete essential mandatory training and a requirement to also complete 60 hours in the the Surgical department based at the West Cumberland Hospital. On successful completion of this programme you will be interviewed to join our Bank register as a Casual Admin Officer.
What is the Volunteer to Career (VtC) programme?
North Cumbria Integrated Care NHS Foundation Trust have partnered up with Inspira, who are leading employability experts providing free professional careers and advice and guidance across Cumbria to deliver the Volunteer to Career Programme.This initiative aims to address staffing shortages in the NHS by actively encouraging volunteers to pursue a career in Healthcare.
The programme is funded from the UK Shared Prosperity Fund and this therefore only open to applicants who reside in the Cumberland Council boundary.
Main duties of the job
What tasks can this role include?
General administration, which may include:
- Answering telephone enquiries (internal & external) & making calls
- Welcoming visitors and helping with general enquiries
- Liaising with depts./staff/other organisations
- Filing of notes/papers
- Photocopying and scanning
- Opening mail
- Helping staff and visitors access appropriate resources within the department
- Assist in training of other volunteers/students if applicable.
- Promote good communication skills through personal development and commitment to provide the highest level of service possible, protecting confidentiality of patient information.
- Other administration tasks relevant to the individual dept following instruction/training
Working for our organisation
At NCIC, we have an ambition to deliver outstanding hospital and health services to half a million people. Established on 1st October 2019, the Trust is creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout north Cumbria and beyond.We’re responsible for delivering over 70 services across 15 main locations and we employ more than 6,500 members of staff.
Our 5 key principles demonstrate our belief in the delivery of ‘safe, high quality care every time’.- Being a clinically led organisation
- Quality and safety at the heart
- A positive patient experience every time
- A great place to work
- Managing our money well
As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.
Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. There is an expectation for all staff to support this by familiarising yourself with the Trust’s sustainability initiatives such as waste and recycling, going paperless, videoconferencing, sustainable transport and others.
We encourage you to think about what you can do as an individual and within your team to contribute in to embedding carbon reduction into the everyday running of our organisation.
Detailed job description and main responsibilities
Please see attached Job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
Please ensure that you document evidence of meeting all the essential criteria in the supporting information.- If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Disclosure and Barring Service:
On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.
The changes mean that:
- youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure
- the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.
If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.
Nacro – Tel: 0300 123 1999, or email: [email protected]
Unlock – Tel: 01634 247350, email [email protected] or complete the online form on the Unlock website
The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS).
A Standard DBS check will be required for this volunteering post.
The DBS check is free of charge for volunteers.
Person specification
Knowledge & Experience
Essential criteria- General administrative experience
- Knowledge of administrative procedures
- Knowledge of general office equipment
Skills
Essential criteria- Good attention to detail
- Good verbal and written communication skills
- Ability to work well as part of a team
Other requirements
Essential criteria- Promote equality and value diversity