Retail Store Manager

apartmentReed placeBiggleswade calendar_month 

Store Manager

Salary: £52,910 (plus London allowance where applicable)
Contract Type: Permanent
Working Hours: 45 hours per week (32, 36 and 40-hour contracts available, pro rata)

Location: Various London sites

About the Role

We are seeking a talented, driven and people-focused Store Manager with the ability to operate across multiple store locations. This is a dynamic, fast-paced role where you will play a key part in driving commercial performance, developing teams and ensuring operational excellence across a cluster of stores.

You will lead and oversee multiple stores, ensuring consistent standards, strong team performance and best-in-class customer experience across all sites. With responsibility for both people and operational delivery, you’ll be central to the success of your area.

Key Responsibilities

Multi-Site Leadership & People Development
  • Lead and oversee multiple stores, ensuring consistency in execution, standards and performance
  • Manage, coach and develop staff across several locations
  • Build a strong, collaborative team culture across all stores
  • Conduct performance reviews and support employee progression
  • Ensure adequate store-level staffing to meet business needs
Operations & Business Performance
  • Oversee daily operations across all stores, ensuring high efficiency and compliance
  • Manage deliveries, stock levels, standards and ordering processes
  • Coordinate scheduling and rotas to support productivity targets across multiple sites
  • Carry out operational checks, compliance reviews and due diligence procedures
Customer Experience
  • Ensure every store delivers excellent and consistent customer service
  • Handle escalated queries or customer concerns professionally
  • Maintain high standards of visual presentation, availability and store environment
Commercial & Financial Accountability
  • Drive sales performance and achieve KPIs across the store cluster
  • Monitor and control costs, minimise waste and maximise productivity
  • Analyse commercial data to support decision-making and business planning
  • Maintain regular communication with the Area Manager, sharing insights, challenges and opportunities across your stores

About You

You will thrive in this role if you are:

  • An experienced people manager with a proven ability to lead teams across multiple locations
  • Comfortable operating within a fast-paced, customer-focused environment
  • Skilled in time management, prioritisation and operational organisation
  • Motivated by achieving targets and improving performance
  • Able to inspire and influence others at all levels
  • Flexible with working hours, including evenings and weekends
Minimum Requirements
  • Full UK driving licence, or ability to obtain one within 3 months of application
(M25 areas excluded)
  • Right to work in the UK
  • Flexibility to work evenings, weekends and varied shifts
  • Proven management experience within a fast-paced environment
Why Join Us?
  • Competitive salary and benefits
  • Career development support with opportunities for progression
  • A role with autonomy, responsibility and significant impact
  • Fast-paced environment where achievements are recognised and rewarded

Please send your CV over if you’re interested in being considered for this opportunity.

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