Scheduler

About Our Client

This client are a national social housing contractor who work across planned and reactive maintenance and repairs works across the UK and they work alongside local authorities, housing associations and councils to deliver high levels of customer service for both their internal and external stakeholders.

Job Description

This role will involve:

• Schedule works into diaries for up to 20 operatives daily ensuring diaries are full and immediate attention is given to allocate work to operatives when they become free.
• Check the system for emergencies and manage within a timely manner to ensure targets are meet
• Respond to telephone variations by seeking approval from duty surveyor so operatives may continue on the site through to completion
• Provide a high quality service to our client on a face to face basis
• Working within a team to achieve goals and targets achieving daily targets of a minimum of 60 allocations each day of new orders

The Successful Applicant

To be considered for this role you must have a strong background in customer service and ideally have experience of doing a similar role previously - if this is within a social housing setting then this would be even more of an advantage.

You will have experience planning and scheduling, have excellent attention to detail and the ability to work under pressure.

What's on Offer

In return this client can offer a competitive salary and package, the opportunity to join a growing and successful business unit and the chance to start a new role at the beginning of a new project to kick start its success.