Harrogate - Head Housekeeper
Alfa Leisureplex Group has an opportunity for a Head Housekeeper to join the team at The Cumberland Hotel, Scarborough.
Working Hours:
As a Head Housekeeper you will work 42 hours per week, including weekends with an hourly rate of £13.35 regardless of age, which will be increased to £14.02 in April 2025!
Head Housekeeper Responsibilities:
As Head Housekeeper you will oversee a team of housekeepers, ensuring our hotel bedrooms and public areas are cleaned and presented to a high standard and our customer expectations are met during their stay. Your role will involve supervisory duties, from spot checking rooms to administration duties, which will include ordering of stock and materials.The role will require you to be an active member of team, cleaning rooms as and when required and leading by example.
Benefits of being an employee owner:
Bi-annual tax-free dividend due to our employee owned status (over £1,200 last full year)Funding for any relevant training courses to aid your development
Job Security – our employee-owned status provides better job security, as we can't be sold to another company
Support and continuous development opportunities
Competitive occupational sick pay scheme
Fantastic discounts on our holidays and hotel stays
Employee Assistance Programme - Health Assured
Length of Service rewards
Live In Accommodation (location specific)
Free employee meals
Build your pension – we have a pension scheme in place that the Company contributes towards
Reward, recognition and engagement programmes
Our ideal candidate:
Essential Skills:
Experience in a similar roleStrong communication skills; being able to lead and motivate a team
Cleaning rooms to a consistently high standard
Ability to learn new skills quickly
Excellent organisational skills
Flexible and can keep calm under pressure
Working at speed but with consistency
Desirable Skills:
Knowledge of the travel, tourism and hospitality industryPassion for the industry
Great attention to detail; you can see something out of place as soon as you walk in the room
Supervisory experience
The Alfa Leisureplex Group is one of the UK’s most highly respected coach holiday and hotel companies with a consolidated turnover of over £70 million per year. We are the UK’s only employee-owned Travel Group and our brands include Leisureplex Hotels and Alfa Travel.Our mission is to provide high quality memorable holidays for our guests.
Leisureplex Hotels own and operate 24 hotels in the UK’s most popular seaside locations. We have a combined bed stock of over 2,000 rooms and achieve strong all year-round occupancies due to our sister brands Alfa Travel, plus our links to other coach operators and group organisers.
You would be joining the group during an exciting period as we continue to see significant growth in the number of customers choosing to holiday with us each year. As an employee-owned business with almost 1,000 employee owners, we see our people as our most valuable asset in growing our business and continuing to provide a high-quality service to our customers.
If you feel you are friendly, positive and passionate and have the necessary skills and experience to be successful in this Head Housekeeper role, click ‘apply’ today. We’d love to hear from you!