[ref. p25854124] IT Support Engineer

Exciting Opportunity: IT Support Engineer (UK) - 3-Month Contract ?

My client is seeking a skilled and proactive IT Support Engineer to join their team in Warrington on a 3-month contract, with a competitive day rate of £175-£200. This is a fantastic opportunity to provide crucial desk-side support, maintain infrastructure, and perform essential server administration tasks within a dynamic environment.

• Key Responsibilities

• Provide expert technical assistance for hardware, software, and network-related issues.
• Troubleshoot, repair, and support PC and Mac workstations, smartphones, and applications.
• Install, configure, and maintain desktop/laptop systems, printers, and peripherals.
• Build new computer systems and maintain the CMDB for asset tracking.
• Assist with user account setup and permissions management.
• Deliver training sessions for end-users on technologies and best practices.
• Triage incidents and track them in the ITSM platform.
• Encrypt and deploy laptops for field use.

• Collaborate with US-based Infrastructure Service Managers to maintain and support UK locations.
• Coordinate hardware repairs and replacements with vendors.
• Provide hands-on support as required by remote teams.

• Perform routine server maintenance, including updates, patches, and backups.
• Assist with deploying and configuring new servers and applications.
• Ensure compliance with security policies and procedures.
• Qualifications
• Bachelor's degree in Information Technology, Computer Science, or a related field.
• A minimum of 2 years of experience in IT support or server administration.
• Proficiency in Windows, Mac, and Linux operating systems.
• Familiarity with basic networking concepts (VPN, TCP/IP).
• Strong problem-solving and communication skills.
• Ability to work independently and collaboratively.

• Certifications such as CompTIA A+, Network+.
• Knowledge of ITIL framework and best practices.
• Working Conditions
• Contract Duration: 3 months.
• Day Rate: £175-£200.
• May require occasional evening or weekend work for maintenance or critical issue resolution.
• Must be able to lift and move equipment weighing up to 50 pounds.

If you are looking for a rewarding role that challenges and expands your technical skills, this is the perfect opportunity!

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