Clinical Safety Officer
NHS Jobs Abercynon
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac Strategic and Advisory Provide assurance to the UHB, with responsibility for patient safety on all matters relevant to the clinical assurance activities within CTMUHB associated with digital, data and technology services.
Interpret statutory legislation and guidance for the development and monitoring of risk management policies, procedures, protocols and safe systems of work. Actively promote the development of a risk awareness culture within the organisation, so that risk management is an integral part of UHBs business associated with digital, data and technology services.
Communicate the need for clinical risk initiatives associated with UHB products in the NHS to groups of professional and managerial staff that view them as time consuming, costly in terms of resources, bureaucratic and adding no value to their work.
Deal with expectations of the NHS staff, patients and the public which cannot always be achieved. Support investigations of clinical incidents associated with UHB digital, data and technology services, including root cause analysis. Demonstrate experience and success in leading and participating in change management projects.
Able to represent CTMUHB at national organisations, and articulate its goals in a manner commensurate with the perspective of individual organisations. Manage a multi-faceted role, requiring a wide breadth of knowledge of both the NHS and clinical risk.
There will be a requirement to have a specialist field of expertise. Manage the dissemination of incident data with independent contractors, clinical staff, managers, Executivesand clinical governance leads for the benefit of sharing learning.
Sensitivities include the risk of identifiable information being shared, media access and publication or colleagues identifying staff involved and forming a poor impression of performance. Formulate reports conveying complex and voluminous information from multiple sources concisely for their link Health Boards, Health & Social Care Information Centre colleagues, Management Team and the UHB Board as required e.g. identifying the statute changes and national agreements.
Escalate any concerns, significant risks and/or disregard of the clinical assurance process to CCIO/CNIO/Director of Digital as appropriate. Project Management/Service Management Provide expert specialist advice to all teams within CTMUHB relating to the UHB Clinical Assurance process.
Work closely with the UHB project teams to ensure that they plan and complete the Clinical Assurance process in line with project and programme delivery timescales and milestones and operational release timescales. Where appropriate, ensure that commercial suppliers follow the UHB Clinical Assurance Process.
Ensure that the UHB project and programme managers and clinical and technical design leads who are involved in the design and development phases of healthcare software keep accurate records of their safety assessment work so there is a robust audit trail of safety documentation.
Ensure that there is sufficient and appropriate balance of internal and external specialist resource to carry out the UHB Clinical Assurance Process, drawing on technical input, clinical/administrative support, and a sufficient critical mass of clinical reviewers so that risk assessment can take place.
Oversee the co-ordination and facilitation of risk assessment workshops and provide support to the project managers to create the appropriate logs and reports associated with the process. Lead on the evaluation of the risk workshops to identify emerging themes and subsequently report any findings to the CNIO/CCIO/Head of Quality & Patient Safety.
Work closely with the technical staff, product design and development leads within and outside the programme to ensure that changes to UHB digital, data and technology services, required as a result of the of identification of patient safety issues, are carried out appropriately.
Work closely with the project managers, UHB Clinical Safety Leads, national Patient Safety Managers and accredited clinicians trained in the UHB Clinical Assurance process, to identify and deploy them in safety testing work, where appropriate.
Encourage feedback from UHB programme/project managers to inform any changes/improvements to the current UHB Clinical Assurance Process. Work closely with senior product specialists and service management leads to support the ongoing identification and management of clinical risks in operational services.
Lead on the identification of the requirement to undertake clinical risk workshops, and support of workshops associated with the release of an operational service. Engagement Work both locally and nationally at the interface between CTMUHB, DHCW, third party suppliers, the NHS and other related organisations and groups with a particular role of intelligence gathering and problem identification.
Influence organisations, by identifying key players, to make patient safety a priority. Communicate effectively with fellow health professionals within the wider NHS to ensure that there is good support, participation and buy-in to the process, and use this information and feedback to make improvements to the existing UHB Clinical Assurance Process.
Engage with NHS stakeholders to inform the identification of any risks associated with the proposed IT product/systems being designed or procured by the UHB. Link closely with the Clinical Safety Officers and Clinical Governance Leads within the wider NHS particularly those organisations where UHB products are being developed/introduced into clinical areas within their organisations to develop a clinical incident framework that links to the UHB Clinical patient safety process.
Be a clinical expert for external stakeholders in relation to the UHB clinical assurance process. Plan and organise a range of clinical safety related activities, formulating long-term strategic plans including advice to NHS organisations on clinical safety in relation to UHB products and services.
Explain the priorities of clinical risk applicable to UHB products to all levels of staff in the NHS from UHB Board members to front-line staff. There will be a requirement to explain clearly and succinctly the solutions in appropriate language.
Governance Be an expert in clinical risk management. Be the first point of contact for risks in relation to UHB products as they are identified by the service. Liaise with the service and be the main link in relation to serious incidents. Develop, maintain and monitor the organisational Clinical Risk Register for digital, data and technology services.
Develop a log of all UHB projects or activities which are developing health software products for use in NHS health communities and ensure that they apply the clinical assurance process. Escalate/report any critical or significant patient safety incidents to the CCIO/CNIO/clinical directors and ensure that any corrective actions are followed up, whether during internal product testing, or after release as part of any UHB led critical incident reporting process in place.
Be responsible for the central storage of all patient safety documents relating to the process as they are produced by the projects. Analyse the risks identified in the application of the UHB Clinical Assurance process to identify repeated patterns of clinical risk and based on this make suggestions and recommendations to the CCIO/CNIO for programme wide developments to address these e.g. patient identification. Receive potentially sensitive clinical risk information from individual patients, NHS staff and the public requiring tact and diplomacy to ensure each issue is handled appropriately and sensitively.
Interpret statutory legislation and guidance for the development and monitoring of risk management policies, procedures, protocols and safe systems of work. Actively promote the development of a risk awareness culture within the organisation, so that risk management is an integral part of UHBs business associated with digital, data and technology services.
Develop and maintain effective relationships with external agencies who are stakeholders in the governance and risk management agendas and Trust/UHBs, Digital Health Care Wales (DHCW) and Welsh Risk Pool, acting as a focal point of contact. Lead CTMUHBs Clinical Assurance Process across the entire UHB programme from end to end, i.e. ranging from the scoping and design phases of UHB health software products to final testing, early adoption of digital, data and technology services through to decommissioning.
Lead on the development, implementation and maintenance of Clinical Assurance processes and procedures, to identify and manage risks, thereby ensuring CTMUHB is compliant with legislative requirements. Provide specialist advice to the CNIO/CCIO/Clinical Directors/Director of Digital on the Clinical Assurance process on all aspects of patient safety, and the management of the process associated with digital, data and technology services.Communicate the need for clinical risk initiatives associated with UHB products in the NHS to groups of professional and managerial staff that view them as time consuming, costly in terms of resources, bureaucratic and adding no value to their work.
Deal with expectations of the NHS staff, patients and the public which cannot always be achieved. Support investigations of clinical incidents associated with UHB digital, data and technology services, including root cause analysis. Demonstrate experience and success in leading and participating in change management projects.
Able to represent CTMUHB at national organisations, and articulate its goals in a manner commensurate with the perspective of individual organisations. Manage a multi-faceted role, requiring a wide breadth of knowledge of both the NHS and clinical risk.
There will be a requirement to have a specialist field of expertise. Manage the dissemination of incident data with independent contractors, clinical staff, managers, Executivesand clinical governance leads for the benefit of sharing learning.
Sensitivities include the risk of identifiable information being shared, media access and publication or colleagues identifying staff involved and forming a poor impression of performance. Formulate reports conveying complex and voluminous information from multiple sources concisely for their link Health Boards, Health & Social Care Information Centre colleagues, Management Team and the UHB Board as required e.g. identifying the statute changes and national agreements.
Escalate any concerns, significant risks and/or disregard of the clinical assurance process to CCIO/CNIO/Director of Digital as appropriate. Project Management/Service Management Provide expert specialist advice to all teams within CTMUHB relating to the UHB Clinical Assurance process.
Work closely with the UHB project teams to ensure that they plan and complete the Clinical Assurance process in line with project and programme delivery timescales and milestones and operational release timescales. Where appropriate, ensure that commercial suppliers follow the UHB Clinical Assurance Process.
Ensure that the UHB project and programme managers and clinical and technical design leads who are involved in the design and development phases of healthcare software keep accurate records of their safety assessment work so there is a robust audit trail of safety documentation.
Ensure that there is sufficient and appropriate balance of internal and external specialist resource to carry out the UHB Clinical Assurance Process, drawing on technical input, clinical/administrative support, and a sufficient critical mass of clinical reviewers so that risk assessment can take place.
Oversee the co-ordination and facilitation of risk assessment workshops and provide support to the project managers to create the appropriate logs and reports associated with the process. Lead on the evaluation of the risk workshops to identify emerging themes and subsequently report any findings to the CNIO/CCIO/Head of Quality & Patient Safety.
Work closely with the technical staff, product design and development leads within and outside the programme to ensure that changes to UHB digital, data and technology services, required as a result of the of identification of patient safety issues, are carried out appropriately.
Work closely with the project managers, UHB Clinical Safety Leads, national Patient Safety Managers and accredited clinicians trained in the UHB Clinical Assurance process, to identify and deploy them in safety testing work, where appropriate.
Encourage feedback from UHB programme/project managers to inform any changes/improvements to the current UHB Clinical Assurance Process. Work closely with senior product specialists and service management leads to support the ongoing identification and management of clinical risks in operational services.
Lead on the identification of the requirement to undertake clinical risk workshops, and support of workshops associated with the release of an operational service. Engagement Work both locally and nationally at the interface between CTMUHB, DHCW, third party suppliers, the NHS and other related organisations and groups with a particular role of intelligence gathering and problem identification.
Influence organisations, by identifying key players, to make patient safety a priority. Communicate effectively with fellow health professionals within the wider NHS to ensure that there is good support, participation and buy-in to the process, and use this information and feedback to make improvements to the existing UHB Clinical Assurance Process.
Engage with NHS stakeholders to inform the identification of any risks associated with the proposed IT product/systems being designed or procured by the UHB. Link closely with the Clinical Safety Officers and Clinical Governance Leads within the wider NHS particularly those organisations where UHB products are being developed/introduced into clinical areas within their organisations to develop a clinical incident framework that links to the UHB Clinical patient safety process.
Be a clinical expert for external stakeholders in relation to the UHB clinical assurance process. Plan and organise a range of clinical safety related activities, formulating long-term strategic plans including advice to NHS organisations on clinical safety in relation to UHB products and services.
Explain the priorities of clinical risk applicable to UHB products to all levels of staff in the NHS from UHB Board members to front-line staff. There will be a requirement to explain clearly and succinctly the solutions in appropriate language.
Governance Be an expert in clinical risk management. Be the first point of contact for risks in relation to UHB products as they are identified by the service. Liaise with the service and be the main link in relation to serious incidents. Develop, maintain and monitor the organisational Clinical Risk Register for digital, data and technology services.
Develop a log of all UHB projects or activities which are developing health software products for use in NHS health communities and ensure that they apply the clinical assurance process. Escalate/report any critical or significant patient safety incidents to the CCIO/CNIO/clinical directors and ensure that any corrective actions are followed up, whether during internal product testing, or after release as part of any UHB led critical incident reporting process in place.
Be responsible for the central storage of all patient safety documents relating to the process as they are produced by the projects. Analyse the risks identified in the application of the UHB Clinical Assurance process to identify repeated patterns of clinical risk and based on this make suggestions and recommendations to the CCIO/CNIO for programme wide developments to address these e.g. patient identification. Receive potentially sensitive clinical risk information from individual patients, NHS staff and the public requiring tact and diplomacy to ensure each issue is handled appropriately and sensitively.
Understand and apply incident theory (Human Factors) to clinical risks of UHB products.
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