Lead Pharmacy Technician (Pharmacy Stores & Distribution)

Job overview

To manage the day-to-day work of the stores coordinator(s) and Assistant Technical Officers in the provision of the Topping Up service and other basic stores functions, to ensure a timely, accurate and safe service to all users, liaising with other Lead Technicians, where appropriate in all matters relating to aspects of the Pharmacy Store and its services.

To provide training and assessment of Pharmacy staff to ensure the provision of high-quality service and to be involved in developing and maintaining a well- trained and motivated team.

To support the Stores and Distribution Manager responsible for stores and Logistic services in ensuring that hospital and internal Pharmacy policies and procedures are followed and the supply to pharmaceutical items to internal and external customers meet agreed deadlines.

1. To manage the day-to-day provision of Stores Services to the wards and departments of the hospital. To ensure that pharmaceutical items are checked and supplied to internal and external customers to meet agreed deadlines.
2. To deputise for the Pharmacy Stores and Distribution Manager, ensuring the day-to-day service provision is maintained during short term absence
3. To organise, co-ordinate and oversee the duties performed by the Assistant Technical Officers (ATOs) and Pharmacy Technicians in the Stores area to provide a high-quality service is maintained.
4. Manage the ordering of sundry items required for use within Pharmacy Stores and ensure any that are used within the top-up services are charged to the relevant cost centres.
5. Assist in the co-ordination of annual leave in the department to ensure adequate service levels.
6. To undertake ‘return to work interviews’ for the Stores areas sporadic sickness management for staff in accordance with the Trusts and Departmental sickness monitoring policy.
7. To be involved in the recruitment and selection of Pharmacy Stores staff, at all grades.

Working for our organisation

With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.

1. To manage the day-to-day provision of Stores Services to the wards and departments of the hospital. To ensure that pharmaceutical items are checked and supplied to internal and external customers to meet agreed deadlines.
2. To deputise for the Pharmacy Stores and Distribution Manager, ensuring the day-to-day service provision is maintained during short term absence
3. To organise, co-ordinate and oversee the duties performed by the Assistant Technical Officers (ATOs) and Pharmacy Technicians in the Stores area to provide a high-quality service is maintained.
4. Manage the ordering of sundry items required for use within Pharmacy Stores and ensure any that are used within the top-up services are charged to the relevant cost centres.
5. Assist in the co-ordination of annual leave in the department to ensure adequate service levels.
6. To undertake ‘return to work interviews’ for the Stores areas sporadic sickness management for staff in accordance with the Trusts and Departmental sickness monitoring policy.
7. To be involved in the recruitment and selection of Pharmacy Stores staff, at all grades.
8. Assist the Pharmacy Stores and Distribution Manager in the management of the unlicensed products, ensuring appropriate stock holding and the documentation ate maintained.
9. To assist with the management of the topping–up service and also participating when required to designated areas as necessary, ensuring when working in areas where patients are being treated that patient confidentiality is maintained.
10. To liaise with the Chief Technician Procurement, Pharmacy Stores and Distribution Manager and Pharmacy Finance staff on any drug shortages and supply problems, assessing the impact on services users with a view to supplying alternative products.
11. To be a link between Governance and Pharmacy Stores for Health and Safety issues.
12. Assist in the provision of induction training for new staff, the competency and validation programmes, including assessments for the Level 2 stock management qualification and the continuing education for all staff directly working within or on rotation through the Stores area to meet the Trust’s Clinical Governance Standards. To work closely with the training team to ensure training needs of staff are communicated, delivered, are carried out promptly and a record made.
13. Participate in extended delegated checking duties in accordance with departmental policies to ensure that the correct medicines are issued from the Pharmacy Store and to keep the error rate within the Pharmacy Standard.
14. Perform final accuracy checking of items dispensed by other members of staff in accordance with agreed protocols to meet departmental standards.
15. To participate in the departmental appraisal scheme (IPR) and to perform appraisal interviews with all grades of staff to include ATOs, technicians, portering staff and storekeeping staff in order to monitor performance and accept feedback from members of staff.
16. Assist the Chief Technician in the preparation and implementation of procedures to ensure uniform systems of working are in place where standards and quality are maintained.
17. Contribute to departmental planning and development of services and to undertake project work as required.
18. To assist in re-cycling of unwanted pharmaceutical products from wards and departments to help ensure safe and effective disposal of waste and the safe return of stock to various cost centres. There is some exposure to hazards when items are not disposed of at ward or department level following the Trust Procedures, including unsheathed needles, broken glass, mercury and body fluid samples.
19. To participate in the programme of regular review of ward and departmental stock lists and the checking of stock in areas that do not receive a topping up service in order to reduce waste and ensure appropriate supply of medicines.
20. Assist on a day-to-day basis in error monitoring, recording and feed back to the staff in the Stores areas in order to reduce risks within the Pharmacy Stores and on wards and departments.
21. To participate in departmental stock control within the Distribution area in order to ensure effective stock levels are maintained and discrepancies are reported in a timely manner in liaison with the Pharmacy Information Technology and Finance teams.
22. To assist the Senior Technician Purchasing and the Pharmacist in charge of product recalls in informing the relevant stock holding areas, withdrawing affected products and supplying with replacement stock.
23. To be a key holder, locking up when required, maintaining security within the Pharmacy stores area at all times.
24. To regularly attend and contribute to team meetings and in the absence of the Pharmacy Stores and Distribution Manager attend were appropriate meetings that require input from the Stores areas.
25. To deal with telephone and face-to-face enquiries and or complaints from a wide range of staff groups, resolving where possible and referring appropriate queries to relevant members of the pharmacy team.
26. To ensure that all drug transactions are entered accurately and timely onto the pharmacy computer system so that stock discrepancies are kept to a minimum.
27. Participate in the creation, reporting and monitoring of workload data to support key performance indicators etc. Generating action plans and supporting teams to complete the objectives developed, as necessary.
28. To take responsibility for personal continued professional development.

Person specification

Essential

• BTECH Pharmacy Technician NVQ Level 3

• Pharmaceutical Stores experience
• Understanding of Good distribution Practices of pharmaceutical commodities

Essential

• Current GHPC Pharmacy Technician Registration

essential

• Evidence of Continual Personal Development [CPD]

[...]

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at the NUH we will endeavour to turn your job into a career!

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.

Closing Dates: Please submit your application form as soon as possible to avoid disappointment; we reserve the right to close vacancies prior to the published closing date if we receive a sufficient number of completed application forms.

Communication: All communication related to your application will be via the email address you have provided. Please ensure you check your email account including your junk email regularly.

Easy read application: if you have a disability and find it difficult to complete our online application form, you can apply via our easy read application which you can find on the intranet https://www.nuh.nhs.uk/easy-read-job-application

NUH are now able to offer application completion support and interview preparation support. Please follow the link to book onto our sessions: Support for NUH Job Applications

Applicants are kindly requested to refrain from using AI at any stage during the recruitment process.

If you are aged 16 or 17 and applying for a role that is more than 20 hours a week, please be aware that you will be asked to commence an Apprenticeship within the Trust alongside your role, as long as there is a suitable apprenticeship standard available. This is in line with the current guidance in England that whilst young people under the age of 18 can leave school (on the last Friday in June) they must then do one of the following:

• Stay in full-time education, for example at a college
• Start an Apprenticeship
• Spend 20 hours of more a week working or volunteering, while in part-time education or training

For more details visit; School leaving age - GOV.UK (www.gov.uk)

Disability Confidence: All applicants who have declared a disability and who meet the essential criteria for the post will be shortlisted.

At Risk of redundancy: NHS employees within the East Midlands who are ‘at risk’ of redundancy will be given a preferential interview where they meet the essential criteria of the person specification.

International Recruitment: If you are applying for a role with us from outside of the UK then please read the guidance on applying for a health or social care job in the UK from abroad.

The system will run a check against the key security features within your documentation. The system will provide us with an outcome of your check which will be stored securely on your personal file along with all other pre-employment check documentation.

Consent:

• Transfer of information: If I have previous NHS service - I consent to the transfer of my Electronic Staff Record (ESR) data between this and other NHS Trusts. I also consent to the Occupational Health Department confidentially accessing my occupational health records from my current or previous employer in order to check the status of my vaccinations, immunisations s and screening tests as relevant to the post. I understand this is an automated process and the information will only be used for these purposes prior to me taking up the position at NUH.
• Disclosure and Barring Service: Your post maybe subject to a DBS check which incur a cost dependent on the level of check required (£42.90 for enhanced and £22.90 for standard). I agree to reimburse Nottingham University Hospitals NHS Trust the cost of a Disclosure and Barring Service (DBS) check if it is required (by deduction from first month’s pay). Should I decide to withdraw from my job offer, I agree to reimburse Nottingham University Hospitals NHS Trust the cost of the DBS check undertaken by cheque or other agreed method.
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