Customer Care Advisor

Meridian Business Support are looking for Customer Care Advisors to join our client’s Customer Contact team based in Stoke-on-Trent (ST7) for a 12-week period, were offering:

• Paying £14.00ph
• Shift Pattern: Monday to Friday (no weekend working)
• Shift Pattern: 09:00 – 17:00
• Weekly pay & Online payslips
• A friendly and helpful Meridian team to support you with any queries at any time
• Full company training provided & continual support within the role
• Free on-site parking

As a Customer Care Advisors, you will be supporting the current team through a busy period, by working through orders in the group mailbox, updating the system to process these through and keeping Excel Data bases up to date, and occasionally answer in-bound calls from their customers to provide order support.

We are looking for you to have previous experience in Administration, customer service or Call Handler to work as a Customer Care Advisor, so you can confidently navigate the Sales force system, excel data base and support the in-bound calls.

Contact Centre Advisor – You will Need:

• Strong Administrative Skills: Previous experience in administration, including managing group mailboxes, processing orders, and updating systems efficiently.
• Customer Service Expertise: Proven track record in customer service or call handling roles, adept at addressing customer inquiries and providing order support over the phone.
• Effective Communication: Excellent verbal and written communication skills, ensuring clear and professional interactions with customers and team members.
• Detail-Oriented and Organised: Ability to manage multiple tasks with precision, ensuring that orders are processed correctly and databases are kept up to date.

PLEASE APPLY ONLINE TODAY!