Catering Supervisor Retail

Job overview

An opportunity has arisen for Band 3 Catering Supervisor.

The successful candidate must be prepared to study for the level 3 food hygiene certificate and NVQ 3.

• Supervision of the catering staff, allocation of duties
• HACCP, monitoring, temperature control, staff training
• Implementation of changes
• Staff appraisals
• Supervision of the service, cleaning and dishwashing

Working for our organisation

Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.

We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women’s NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.

UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.

For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.

Liverpool Women’s Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK’s largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.

For roles at Liverpool Women’s, visit their careers page.

1. Ensuring the rotas are covered. Allocation of work to catering assistants. Liaise with management to ensure there is a continuation of service in the event of major staff shortages. Priorities urgent requests. Authorise overtime within the allocated budget.
2. Training of staff in basic job skills under the direction of Management.
3. Training of health and safety, including cascade training and the monthly

1. Tool box training. Ensure that staff are trained in the Toolbox training. Record the information on the appropriate documents on the computer. Get involved with the development of tool box training sheets.
2. Carry out staff appraisals
3. Cooperates on matters of health and safety and ensures that all staff comply with current Health and safety practices.
4. Ensuring all staff carry out their duties to the required standard as determined by Management. Identify and resolve staff performance problems. Highlight issues with management.
5. Under the direction of management, authority to give informal disciplinary warnings.
6. Report any issues with staff that do not comply with Aintree values.
7. Maintaining Trust standards of hygiene at all times, including personal

cleanliness, working practices and food handling practices. Ensure that the

1. Basic food preparation. Ensuring that food presentation and portion control is of the required standard at all times.
2. Handling customer complaints in conjunction with Management. Completing all the relevant documentation.
3. Visit patients to discuss complaints, special diets and comments. Feed back to head chef/management.
4. Carry out ward visits as per the HACCP policy. Talking to nursing staff and patients.
5. Develop the department, implementing changes and make proposals for changes in working practices.
6. Reporting any structural and mechanical defects, and the need for repair.
7. Supervision and instruction of the cleanliness of their allocated are and

1. Promoting the sales of goods within the retail outlets.
2. Ensuring that Audit procedures are adhered to within the department.
3. Responsible for the stock and stock control within your designated area. Highlighting potential problems to management .
4. Everyone employed by the company is required by Sections 7 and 8 of the Health and Safety at Work Act 1974 (HASAWA) to take reasonable care for the safety of themselves and others who may be affected by their acts or omissions at work; and not to interfere with or misuse anything provided in the interests of health, safety and welfare.
5. Co-operate on matters of health, safety and welfare to enable the Trust to meet its statutory obligations.
6. Train staff and monitor the use of all equipment and substances are used in accordance with their training and instruction.
7. Inform the immediate line manager of any situation representing a serious and immediate danger to Health and Safety. In the absence of a manager make immediate arrangements to stop immediate danger.
8. Be responsible for the staff use of any personal protective equipment. Dealing with staff who do not comply.
9. Report any personal injury, dangerous occurrence or work related disease on Datix.

Person specification

Qualifications

• Level 3 Food Hygiene Certificate
• ILM certificate NVQ 3 in catering subject/equivalent

Experience

• Previous catering experience at a supervisory level
• Previous Industrial Catering experience

Knowledge

• A general understanding of why food hygiene is important
• Health and safety basic knowledge
• Knowledge of Cash handling and till systems

Skills

• Excellent Communication skills
• Basic data inputting either manually or using a computer/tablet
• Basic numeracy and literacy skills
• Ability to work as part of a team
• Excellent organisation skills

Other

• Willingness to work flexibly and at other sites when required
• Ability and willingness to undertake further training as necessary

Please ensure you check the email account (including junk/spam boxes) from which you apply regularly as we will use this to contact you regarding your application.

Posts advertised to ‘internal staff’ are open to employees of hospitals within University Hospitals of Liverpool Group and you should confirm your employment within your application form.

Only those applicants who demonstrate clearly how they meet our person specification will be shortlisted for interview.

We reserve the right to close any vacancies from further applications when we have received a minimum number of applications from which to make a shortlist. Please ensure you apply without delay if you wish to be considered for this role.

Candidates applying for the role of Healthcare Assistant on the staff bank should note that due to the nature of the role, workers must be aged 18 or above when commencing in post. Applicants are therefore welcome from those aged over 18 or within 3 months’ of their 18^th birthday.

Not all roles are suitable for every flexible working opportunity all of the time. Flexible working options may include reduced hours, compressed hours, fixed shifts, time back in lieu and home working.

The Trust is committed to promoting equality and diversity; we value the contribution of individual talent, skills, knowledge and experience and aim for a workforce demography representative of the local community. We encourage applicants from the following groups that are currently under-represented in our workforce black, Asian and minority ethnic, lesbian, gay, bisexual and Transgender (LGBTQ+), disabled, male and age 16-24.

Bank posts require upfront payment. DBS applications submitted from 2nd December will be subject to the new DBS fee of £26.50 (standard) and £54.50 (Enhanced).

From April 2017, Skilled visa applicants and their adult dependant(s) will be required to provide a criminal record certificate from each country they have lived in consecutively for 12 months or more in the past ten years.

Applicants requiring sponsorship may wish to determine the likelihood of obtaining sponsorship for this position by assessing themselves against the criteria on the gov.uk website - https://www.gov.uk/check-uk-visa.

This organisation has a zero-tolerance approach to the abuse of children, young people and vulnerable adults. All staff must ensure they adhere to the organisations safeguarding children and adults’ policy and comply with the Local Safeguarding Children and Adult Board procedures.

Staff should be mindful of their responsibility to safeguard children and adults in any activity performed on behalf of the organisation in line with the requirements of statutory guidance and legislation.

All employees (and volunteers)are expected maintain their safeguarding knowledge and skills by completing mandatory safeguarding training which includes understanding and recognising the signs of abuse and neglect and taking appropriate action.

As an organisation, we have adopted the Merseyside Domestic abuse workplace scheme which supports our staff who are experiencing Domestic Abuse /any forms of sexual violence.

If you have any personal requirements that will enable you to participate in our recruitment process please contact a member of the Recruitment Services by phone on 0151 706 4666 at the earliest opportunity to ensure that measures can be put in place to enable your application for this post.

Please note: new entrants to the NHS will commence on the first pay point of the relevant band.