Healthcare Support Worker

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Job overview

An exciting opportunity has arisen to work as a Healthcare Support Worker in our Intensive Care Unit!

Our ICU is a purpose-built state of the art 48-bedded unit within one of the UK’s first £450 million super-hospitals, achieving excellent outcomes including some of the highest trauma survival rates in the country!

A Healthcare Support Worker (HCSW) is a core member of the team delivering personal care to patients and supporting registered practitioners to deliver high quality, compassionate care.

You will carry out a range of non-clinical healthcare tasks, under the direct supervision of the registered healthcare practitioner. Your role is to provide compassionate care, to agreed quality standards and in accordance with Trust values.

There will be opportunities to develop your knowledge and skills, specific to your individual needs. Training will be provided to ensure you have the required core skills and skills set specific to your area of work. You will also be supported to obtain your care certificate if you do not have this qualification.

Main duties of the job

Working as a Healthcare Support Worker, you will:

• Perform basic nursing care under the direction of a registered nurse
• Assist patients with daily living tasks such as;
• helping patients feel comfortable and move around
• performing basic health checks
• washing, dressing patients and personal hygiene
• serving meals and helping to feed patients
• Assist the registered nurse in the assessment, planning and evaluation of nursing care
• Practice safe standards of care to patients following Trust guidelines and policies
• Ensure that the patients bed space is clean, tidy, and accessible
• Develop the skills to maintain effective communication with patients, relatives, and members of the Multidisciplinary team regarding all aspects of care
• Ensuring equipment and stores are well maintained, taking appropriate action if the equipment is faulty

Working for our organisation

North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities.

We commit to treating each patient as an individual with respect and dignity, aiming to deliver excellent clinical outcomes and a first-class experience for everyone who uses our services.

North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.

Detailed job description and main responsibilities

1. Develop the skills to obtain consent prior to giving care in accordance with Trust policies.
2. Under supervision follow individual patient care plans and report any changes immediately to the Registered

1. Participate in basic patient assessment whilst providing personal care and feeding back to the registered

1. Practice safe standards of care to patients following Trust guidelines and policies and be able to concentrate

1. Ensure care is given in accordance with the infection prevention and health and safety policies and

1. Ensure that the patients bed space is clean, tidy, and accessible and that the person has what they need

1. Develop the skills to actively facilitate self-care and independence with patients.
2. Promote health education specific to the clinical area and in line with national and local policies
3. Develop the skills to maintain effective communication with patients, relatives, and members of the

1. Ensuring equipment and stores are well maintained, taking appropriate action if the equipment is faulty
2. Work effectively as part of a team

Person specification

Qualifications/Training

• Level 2 NVQ/ QCF Diploma in Healthcare or willingness to undertake appropriate training & qualifications within given time frames

• Level 3 NVQ or BTEC National Diploma
• GCSE A*- D, or equivalent in English
• GCSE A* - D, or equivalent in Mathematics

Work Experience

• Be able to work as a member of a team
• Experience of time management and prioritising work

• Experience of working in a health or social care setting

Skills and Abilities

• Effective and appropriate communication skills both written and verbal
• IT skills, basic word, Email, keyboard skills
• Ability to work with minimum supervision to a high standard

If you apply for this vacancy and have not received a communication from North Bristol NHS Trust within three weeks of the closing date, please assume that on this occasion your application has been unsuccessful.

Please note that North Bristol NHS Trust does not reimburse travel expenses relating to interview attendance.

If you feel you meet the requirements of the Disability Act / Two Ticks scheme and require further support/advice, please contact us on tel 0117 414 1151.

North Bristol NHS Trust are committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

The successful applicant(s) will normally commence at the minimum of the scale unless they have previous NHS service at the same band. Progression through the scale is by annual increments.

We therefore particularly encourage applications from candidates who are currently underrepresented in NBT’s workforce at Band 8a and above. These include people from Black, Asian and minority ethnic backgrounds, disabled people and LGBTQIA+ people.

Please note that stringent pre-employment checks are undertaken on all successful applicants prior to commencement in post.