Corporate Health and Well-being Contract Manager
Can you confidently manage contractual agreements and are passionate about delivering high standards?
Are you someone who has a natural approach to building positive working relationships to deliver results?
Does the challenge of influencing others to achieve business outcomes excite you?
If so, we would love to hear from you!
This is a fantastic opportunity as you will be managing high value/business critical contracts and supporting HR in the development and delivery of cohesive health and well-being provision.
Working closely in a small, dynamic team, you will manage the Occupational Health (OH)/Employee Assistance Programme (EAP)/Health Kiosk contracts, ensuring service providers are carrying out their contractual obligations. You will be responsible for ensuring that the services are delivered against KPIs, within budget, and align with legislative requirements.
Excellent stakeholder management skills are required as you will work in collaboration with a wide range of stakeholders across HR, Commercial and the wider organisation, managing the contracts to ensure the services support the health and well-being strategy, HR and attendance processes and wider organisational requirements.
This role will have line management responsibility.
Responsibilities
Your responsibilities will include but will not be limited to:
- Managing service delivery of OH/EAP/Health Kiosk contracts to ensure value for money is achieved through the contracts
- Using appropriate Management Information (MI) to identify and monitor issues and ensure continuous improvement of the service
- Reviewing service performance regularly, chairing contract review meetings, and monitoring delivery against KPIs. Managing escalation processes for service failures and manage the business impact
- Building and maintaining positive relationships with Suppliers and key stakeholders (including HR, Health and Safety, Estates, Cabinet Office, GRS) across the business. Working collaboratively to ensure the service meets all requirements and when issues are identified they can be resolved quickly and effectively
- Supporting delivery of health and well-being initiatives by ensuring all contractual elements are covered
For further information about the role please see the attached role profile.
Additional information
Applications will be accepted from full time/part time/job sharers. Full time roles at DVLA consist of 37 hours per week. Part time and/or flexible working may also be available subject to the needs of the business. If you have a flexible or part time working requirement, you should contact the vacancy holder in advance of making an application to avoid possible disappointment later in the process should your desired working arrangements not be compatible with the requirements of the role.To contact the vacancy holder, please use the job contact details listed under ‘Contact point for applicants’.
Due to the evolving nature of the business, vacancies can become available at any time. Therefore, this campaign may create a reserve list to fulfil demand if it arises which will be held for a period of 12 months.