[ref. l96022501] Senior Manager

Job Purpose

As a member of the team you will be involved in all aspects of operations and product development, and be expected to pitch-in wherever necessary.

• Contribute effectively to the all aspects of the operations of the ICE London soft commodity contracts
• Work with product advisory committees and market participants to maintain and develop contract terms in line with underlying market trends, developments and the regulatory landscape
• Work closely and effectively with other stakeholders across ICE in order to deliver updated contract terms, new products and services
• Handle client enquiries; identify, manage and build customer relationships
• Manage numerous administrative tasks including maintenance and development of the proprietary system IFEU Guardian for inventory, warehousekeeper and delivery management
• Run the physical delivery process; engage with other ICE functions to ensure orderly deliveries
• Draft written communications for internal and external release
• Visit/inspect/audit warehousekeepers when required
• Undertake project work as and when required

• Proven experience with soft commodities and/or futures markets
• Experience in Cocoa, Coffee, Sugar or Wheat would be an advantage
• Educated to a degree level in a relevant discipline or equivalent experience;
• Excellent verbal and written communication skills
• Good knowledge of Microsoft package especially Excel and PowerPoint;
• Strong analytical and organizational skills with acute attention to detail
• Position will involve some travel and work outside of normal business hours

Schedule

This role offers work from home flexibility of one day per week.