Wellbeing Assistant - Bank
Retirement Villages Group Berkhamsted Part-time
Castle Retirement Village based in Berkhamstead is on the lookout a Wellbeing Assistant to cover over holidays and sickness.
Shift pattern: Day shifts 8am - 8pm available and night shifts 8pm - 8am available.
In this role, you will be responsible for ensuring the safety and well-being of our residents during emergencies. Your primary duties will include:
- Responding promptly to emergency calls within the retirement village.
- Assessing the nature of emergencies and providing appropriate assistance.
- Administering first aid and basic medical care when necessary.
- Coordinating with emergency services (police, fire department, ambulance) as required.
- Communicating effectively with residents, families, and staff during emergency situations.
- Maintaining accurate records of incidents and actions taken.
- Moral and emotional support to our residents
Requirements:
- Proven experience as an emergency responder, EMT, or similar role preferred.
- Certification in CPR/ First Aid required.
- Educated to NVQ Level 3
- Strong interpersonal and communication skills.
- Ability to remain calm and composed during stressful situations.
- Empathy and understanding of the needs of elderly residents.
- Physical ability to respond quickly to emergencies and assist residents as needed.
Benefits:
- Medicash, Free Eye Test, Life Assurance, Holidays 25 days , Birthday Off, Volunteering Days up to 3 in the year, Enhanced sick pay (after 6 months of service) , Enhanced Maternity, Enhanced Paternity and Cycle to work Scheme plus much more!
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