Assistant Service Manager - Women's & Neonates (cross site)
NHS Jobs London
Provide hands-on operational management to designated areas of the Directorate, ensuring the delivery of services in line with expected service standards. Support clinical teams to deliver high-class Maternity and Neonatal care at both hospital sites Be accountable through the Deputy General Manager for the monitoring and delivery of key quality, productivity and performance targets.
Undertake appropriate projects identified by the Deputy General Manager Support your counterpart Assistant Service Manager as required with developing new administrative processes and procedures in their areas. Promote excellent customer service throughout all areas of responsibility, taking remedial action to correct poor and unresponsive service.
Assist the Service Manager in the production, implementation and revision of operational policies throughout the Directorate and Division, instigating the changes to or implementation of policies and procedures. Attend internal and external meetings and provide feedback to staff as relevant, particularly on new initiative.
Work closely with the Information and clinical coding departments to ensure better capture of information and higher standards of data quality. Keep up to date with new IT initiatives and all PAS developments and other Trust systems as they affect clinical administration services.
Management of people Support the Service Manager within the Directorate to co-ordinate annual leave and study leave in order that cover is always maintained and agency expenditure is minimised. Manage the on-call Rota for all junior staff. Line Manage and support staff allocated to you within the Directorate.
Ensure close working relationships are maintained with the clinical professionals on all matter relating to patient care within the service. Financial Management Play an active role in identifying areas within the service where expenditure can be reduced and/or income generated.
Be involved under the General Managers instruction in the business planning process, producing capital and revenue business cases and proposals for service development. Support your counterpart Assistant Service Manager and Service Manager in monitoring and managing relevant devolved budget Undertake detailed information analysis of specific projects/reports requiring high levels of analysis.
Contribute to management of performance information, taking a lead for specific projects and be responsible for the budget for the project. Provide information for the bank and agency expenditure for the team. Technology Take an operational lead for existing technologies within the Division including transcription services and Electronic Document Management.
Take a lead role in projects involving the introduction of new technologies. Work with the Trust IT department and external providers, ensure the above systems operationally function on a day to day basis to support hospital outpatient and inpatient activity.
Undertake appropriate projects identified by the Deputy General Manager Support your counterpart Assistant Service Manager as required with developing new administrative processes and procedures in their areas. Promote excellent customer service throughout all areas of responsibility, taking remedial action to correct poor and unresponsive service.
Work closely with the clinical Divisional management teams to ensure the effective delivery of a responsive and efficient administration service that supports the patients pathway whilst delivering departmental and organisation KPIs. Lead on the investigation and co-ordination of complaints that are predominantly administrative related within the directorate working closely with nurses, medical staff and with the Patient Advisor Ensure corrective action is taken in response to patient feedback.
Be responsible for effective communication systems within areas of administration responsibility including regular team and departmental briefing. With support of the Deputy General Manager participate in business planning and ensure that the administrative function supports and enables the delivery of clinical within the divisions and Outpatients.Assist the Service Manager in the production, implementation and revision of operational policies throughout the Directorate and Division, instigating the changes to or implementation of policies and procedures. Attend internal and external meetings and provide feedback to staff as relevant, particularly on new initiative.
Work closely with the Information and clinical coding departments to ensure better capture of information and higher standards of data quality. Keep up to date with new IT initiatives and all PAS developments and other Trust systems as they affect clinical administration services.
Management of people Support the Service Manager within the Directorate to co-ordinate annual leave and study leave in order that cover is always maintained and agency expenditure is minimised. Manage the on-call Rota for all junior staff. Line Manage and support staff allocated to you within the Directorate.
Ensure close working relationships are maintained with the clinical professionals on all matter relating to patient care within the service. Financial Management Play an active role in identifying areas within the service where expenditure can be reduced and/or income generated.
Be involved under the General Managers instruction in the business planning process, producing capital and revenue business cases and proposals for service development. Support your counterpart Assistant Service Manager and Service Manager in monitoring and managing relevant devolved budget Undertake detailed information analysis of specific projects/reports requiring high levels of analysis.
Contribute to management of performance information, taking a lead for specific projects and be responsible for the budget for the project. Provide information for the bank and agency expenditure for the team. Technology Take an operational lead for existing technologies within the Division including transcription services and Electronic Document Management.
Take a lead role in projects involving the introduction of new technologies. Work with the Trust IT department and external providers, ensure the above systems operationally function on a day to day basis to support hospital outpatient and inpatient activity.
Plan staff training on new systems (clinical and administrative). Report to the Service Manager any deviation from agreed standards by the contracted provider. Please see attached job description and person specification to this advert for further details.
Chelsea and Westminster Hospital NHS Foundation TrustLondon
Job overview
We are looking for an exceptional individual with strong management skills to join our team as an Assistant Service Manager in Maternity and Neonatal services at the Chelsea and Westminster and West Middlesex hospital sites...
GRANT THORNTONLondon
Financial Services Tax Assistant Manager
London
NEW GROUND WON’T BREAK ITSELF.
Every day our teams help people in businesses and communities to do what is right and achieve their goals. In the Financial Services Tax team, we provide tax advice...
COREcruitmentLondon
restaurant. This is a fantastic opportunity for someone who thrives in high-volume environments, is passionate about delivering exceptional service, and is ready to take on a key leadership role. As Assistant General Manager, you’ll be responsible...