Logistics & Customer Service Administrator

apartmentHays Specialist Recruitment placeLiverpool calendar_month 

Your new company

I am currently working with a key client who is looking for a temporary logistics administrator for a 4-week period for their Liverpool factory.

Your new role

The main purpose of your role is to carry out a range of administration functions to ensure the smooth running of the Liverpool factory. This will include:

  • Ensure factory and production-related customer cases are dealt with within agreed timescales, to close with satisfactory resolution for the Customer
  • Continually improve customer order experience to include order taking, despatching of goods and invoicing, minimising the need for credit notes.
  • Proactive customer service activity ensuring any communications received by our customers are prioritised and dealt with promptly, effectively and efficiently.
  • Compliance of Logistics costings captured in internal database
  • Manage the hauliers' performance on a daily basis
  • Supplier Invoicing completed in a timely manner
  • Monitor and manage Imports and Export operations

What you'll need to succeed

To be considered for this role, you will ideally have experience in a similar role in logistics / warehouse administration. You will have excellent communication skills and be able to hit the ground running. The ability to deliver exceptional customer service is key, and you will have strong IT and system skills.

Experience with ERP systems is hugely advantageous.

What you'll get in return

This is a full-time, temporary role expected to last up to 4 weeks. Hours are 8.30-4.30 with 30 minutes for lunch. Fully office-based.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

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