Maintenance Billing Coordinator
Job Profile:
Vista integrates a unique portfolio of companies offering asset-free services to cover all key aspects of business aviation: guaranteed and On Demand global flight coverage; aircraft leasing and finance; and cutting-edge aviation technology.
Our global team of Billing Coordinators, is responsible for the management of the end-to-end billing process for a dedicated group of Program clients and aircraft owners.
VistaJet's signature Program membership offers customers a bespoke subscription of flight hours on its fleet of mid and long-range jets, to fly them anytime, anywhere.
Your Responsibilities:
Responsible for a group of assigned Aircraft owners. The role requires processing of maintenance invoices correctly in line with contracted rates and conditions. Issuing monthly statements on a timely basis and liaising with the CAMO office on billing related issues.There is an out of business hours on call service to support the business 24/7.
- Raising of Maintenance Invoices to Aircraft Owners.
- Reviewing, calculating, adding or adjusting specific additional costs to the invoices.
- Generate and send out statements to designated owners.
- Responding to Owner queries regarding invoices and working with CAMO to resolve issues as required.
- Building and maintaining relationships with owners and their representatives, facilitating service excellence.
- When required, attending internal and external meetings to discuss any billing related questions or queries.
- Supporting the Accounts Receivable function in the timely receipt of payments.
- Creating reports on maintenance activity and other statistics as required by owners and their representatives.
Perform any other tasks reasonably required to be undertaken in accordance with the instructions of the Reporting Manager
Required Skills, Qualifications, and Experience:
- Minimum 2 years' experience invoicing/billing function.
- German speaking advantageous but not essential.
- Demonstrate superior attention to detail, intermediate Excel skills and experience in client focussed analytical commentary.
- Prior experience with luxury brand or exposure to HNWI clients highly beneficial and preferred.
- Demonstrate a strong self-motivated approach and understanding of variable levels of urgency.
- You enjoy working in a highly pressured, dynamic, entrepreneurial environment, keen to engage as required by a growing business.
- Excellent verbal and written communications skills; experience in cross functional collaboration is beneficial.
- Prior experience with SAP accounting software is beneficial.