[ref. g50269524] Evening Receptionist - Childrens Emergency Department | Buckinghamshire Healthcare NHS Trust
The Childrens Emergency Department at Stoke Mandeville Hospital are seeking to recruit a highly committed, enthusiastic Receptionist to join their supportive team. This is an exciting and challenging role within a busy environment, in which the post holder will have an opportunity to make a direct positive impact on patient experience.
The successful candidate(s) must have excellent interpersonal skills, be proactive in their approach with great organisation skills and be able to resolve issues within the department. They will have a focus on teamwork and be able to manage their own workload and priorities.They will be a clear and tactful communicator with the ability to develop strong working relationships with a wide range of people. They will have a mature attitude with good problem solving abilities and a flexible, can-do approach. The role will involve working with sensitive, confidential information, and the successful candidate will be expected to maintain the Trust’s standards and policies at all times.
To provide a comprehensive clerical service to the division, you will be responsible for booking in all patients that arrive into our department updating patient health records using the required electronic systems. You will also be required to undertake all the relevant work related tasks including retrieval, preparation and filing of patient information / data, arranging appointments, emailing and processing referrals for patient pathways, and supporting the process in production and sending of GP discharge letters.
You will also update patient information in accordance to the agreed quality standard and support and locate documentation as required, filing and processing documents in the appropriate place.
What does Buckinghamshire Healthcare NHS Trust offer you?- As part of our BHT family, you’ll benefit from learning and development opportunities to support your career progression.
- We offer flexible and agile working opportunities, alongside your NHS benefits of generous annual leave entitlement, pension and access to NHS discount schemes.
- We provide a range of health and wellbeing services to promote a healthy, happy workforce.
- We’re committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.
- As an employer, we aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect.
- Greater diversity within our BHT family improves positive outcomes for the people and communities we serve.
- Our vision is to provide outstanding care, support healthy communities and be a great place to work.
- Our mission is to provide personal and compassionate care every time.
- Our CARE values are collaborate, aspire, respect and enable.
For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.
This advert closes on Thursday 10 Oct 2024