Ward Clerk, Maternity
We are actively promoting flexible working options, helping you to manage a work / life balance
Job overview
We are looking for a ward clerk cover for the maternity wards to work shifts to over 3/4 days a week including weekends & bank holidays.
We require a reliable and highly organised individual who has excellent communication skills, to work within a busy maternity service, vacancy is at both the Leicester Royal Infirmary and Leicester General Hospital. You must also be able to demonstrate an adaptable, enthusiastic approach to your work, and the ability to manage your workload with various competing demands for your time and attention within a busy clinical area.
The post is suitable for an individual wishing to work as part of the Multidisciplinary Team, communicating with patients, families and clinical staff in the ward environment. You must be able to be courteous, respectful and helpful at all times.
The successful post holder will provide and maintain an efficient and effective administration service to the ward team. Therefore, previous administration experience and computer skills are desirable.
These positions are extremely popular and after sufficient numbers of applicants have been received, this advert will close, which may be prior to the closing date.
Main duties of the job- To treat all patients, visitors and colleagues with courtesy and respect; maintaining confidentiality at all times
- Maintaining a clean and tidy environment, and reporting all incidents / accidents to Senior Staff
- To keep patient centre system up to date, including admission transfers and discharges of patients
- To be responsible for inpatient / outpatient notes ensuring:
- They are available and ready for use when needed
- That reports, care plans etc. are filed in notes
- That notes are available for coding after discharge of patients
- All medical staff / midwifery staff sign results and ensure timely filing of results
Working for our organisation
We are one of the biggest and busiest NHS trusts in the country, incorporating the General, Glenfield and Royal Infirmary hospitals. We have our very own Children’s Hospital and run one of the country’s leading heart centres.
Our team is made up of more than 17,000 staff providing a range of services primarily for the one million residents of Leicester, Leicestershire and Rutland.
We work with partners at the University of Leicester and De Montfort University providing world-class teaching to nurture and develop the next generation of doctors, nurses and other healthcare professionals, many of whom go on to spend their working lives with us.
Our purpose is to provide ‘Caring at its best’ and our staff have helped us create a set of values that embody who we are and what we’re here to do. They are:
- We focus on what matters most
- We treat others how we would like to be treated
- We are passionate and creative in our work
- We do what we say we are going to do
- We are one team and we are best when we work together
Our patients are at the heart of all we do and we believe that ‘Caring at its best’ is not just about the treatments and services we provide, but about giving our patients the best possible experience.
About the University Hospitals of Leicester NHS Trust: (leicestershospitals.nhs.uk)
Detailed job description and main responsibilities
As the successful candidate you will need to answer the telephone from staff, patients and their friends & family. You will need arrange appointments for patients and maintain patient confidentiality at all times.
As a Ward Clerk, you will be the first point of contact from patients and staff members, you will need to answer the Ward Buzzer to let people access on the Wards. The successful candidate will need to confirm who the individuals are and the reason for visit.
You will need to have good filling skills, the successful candidate will need to file documentation and Patient Notes in a good timely manor.
The role requires the use of Patient Centre, Track it & HISS, good IT skills would be good.
Person specification
Commitment to trust values
Essential criteria- Must be able to demonstrate trust values and behaviours
Training and Qualification
Essential criteria- Ability to carry out duties under instruction
- Good standard of of written and spoken English
- Customer care training
- Relevant NVQ
- Worked in hospital or care setting
- IT qualifications
- GCSE English and Maths or equivalent
Communiaction skills
Essential criteria- Knowledge of Health and Safety
- Understanding of diversity
- Aware of importance of confidentiality
- Effective verbal and written communicator
- Good telephone skills
- 6 months experience as an adminstrator
- Experience of HISS and patient centre
Additional Information
Please submit your application form without delay to avoid disappointment; we will close vacancies prior to the publishing closing date if we receive a sufficient number of completed application forms.
Please check the email account (including your junk mail) that you supplied as part of your application on a regular basis following the closing date and throughout the recruitment process, as this is how we will communicate with you.
UHL is an equal opportunities employer. We aim to employ a workforce that reflects the diverse communities we serve. We welcome applications from people from all backgrounds who match our job criteria.
Applicants who have a disability and meet the essential criteria for the job will be interviewed if you indicate you wish to be considered under the Guaranteed Interview Scheme. If you require a reasonable adjustment at any stage of the recruitment process please make the recruitment services team aware as soon as possible.
UHL is committed to helping colleagues balance the demands of both their work and personal needs through flexible working arrangements wherever reasonably practicable and subject to service needs.
Disclosure and Barring Service Check
Please note if you are successful in obtaining this position and the post involves regulated activity you will be required to undertake a Disclosure & Barring Service check.
The Trust will pay for the check initially and the money will then be deducted from your salary over a three month period commencing on your first month's payment.
The current price of a check is £38 for an enhanced and £18 for a standard check.
COVID 19 Risk Assessment
Due to the current Covid pandemic we have introduced a staff risk assessment into our pre-employment process. This now forms part of the mandatory pre-employment checks that will be carried out if you receive a conditional offer.
The risk assessment is intended to ensure you are able to safely perform your duties in any of our work areas, and if you have been identified as being particularly vulnerable to coronavirus. Our main aim is to reduce risk and to ensure the safety of all new starters to the Trust as well as current staff, patients and visitors.
If it is identified that you are within a vulnerable category, we will endeavor to make reasonable adjustments to accommodate this through discussions with both Occupational Health and your recruiting manager.
Covid Vaccination Status
Covid-19 vaccination remains the best way to protect yourself, family, colleagues and our patients/service users from the Covid-19 virus. We therefore continue to encourage our current and potential colleagues to get vaccinated.
University Hospitals of Leicester NHS Trust holds the principles of equality, diversity and inclusion at the heart of everything it does and all that it stands for. We are committed to developing a workforce that is representative of the community we serve.We welcome applications from the diverse community of Leicester, Leicester and Rutland, to help deliver healthcare services that meets the needs of our diverse communities.